1052-IS Business Analyst (Multiple Positions)

Job DescriptionPosition DescriptionsApplications, ADS and IntegrationSupports and manages a portfolio of business-critical applications while working with various stakeholders to ensure system stability, performance, and integration. Responsibilities may include serving as the primary contact and collaborating with various stakeholders for incident resolution, system configuration, patch coordination, vendor communication, maintaining documentation, and ensuring compliance. The division also leads application enhancements and projects that drive operational efficiency.EpicConfigures, tests, implements, and supports the Epic electronic health record (EHR) system and its modules. Provides troubleshooting for physicians and staff, supports system upgrades, and collaborates across teams to meet clinical, revenue, and operational goals. Strong understanding of clinical workflows and revenue cycle processes is essential.Project Management Office (PMO) Supports the IT Program Management Office (PMO) by managing portfolio functions and providing administrative and analytical support. Assists with project intake, tracking, and reporting, and helps develop procedures, training materials, and knowledge bases. Experience in portfolio management within a healthcare system is preferred.Metrics and Data Analytics GIS Business AnalystCollaborates with Population Health, Street Health, and clinical teams to manage and analyze geospatial data. Works with IT developers to integrate data from street outreach, emergency preparedness, disease surveillance, and clinical systems to create visualizations and support data-driven insights.Examples Of Important And Essential DutiesAccording to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. Assess and optimize system designs through reviewing and analysis of user needs, customizing systems through system design and administration to meet the changing business needs of the users; participate in the development of planning for remote hardware and communications facilities. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for pro-posed solutions to system problems. Conduct feasibility studies; evaluate vendor products; make recommendations based on user requirements and systems analysis to ensure adequate planning. Monitor the maintenance and enhancement of complex computer and telecommunications systems to ensure proper functionality; provide support, analysis, coordination and assistance for networks, including disaster recovery. Troubleshoot software problems through telephone and site visit support; provide technical assistance in planning, engineering and architecture of unique systems for diverse applications; implement solutions to problems. Conduct user training. May install and maintain software; facilitate communication between clients and vendors regarding system maintenance issues; perform non-routine adds, moves and changes as needed. Test and modify software for network compatibility; participate in the detailed design and development of new applications; may write database applications. Update system software and make modifications to system configurations; facilitate data communication between systems platforms. Implement, maintain and update databases, tables and security access; create, document and compile manuals related to procedures. Participate and represent the department in computer user’s meetings or meetings of related committees. Research and evaluate technology through industry meetings, seminars, and vendor contacts; identify opportunities for improvements through automation; develop screen logic and reports. Create and generate reports and statistics to meet user and program requirements; inter-face with other departments, jurisdictions and users on regulations and reporting requests. Conduct database systems analysis and designs; may perform data normalization tasks; assist in the development of relational databases; assist in performance of data conversion tasks and maintenance of data dictionaries.