Thursday, October 30, 2025
Rentokil Initial

2 x Credit Controller, Rentokil Initial, Western Cape

Posted: Oct 23, 2025

Job Description

Rentokil InitialRentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and DevelopmentListening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.Find out more on careers.rentokil-initial.comOur Family Of BusinessesRentokil Pest Control is the world's leading commercial pest control company who provide quality, diligent and friendly services to all our customers.We operate in 92 of the top 100 citiesWe are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.Although we don't provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.Initial Hygiene is the world's leading hygiene services company who provide quality, diligent and friendly services to all our customers. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrityAmbius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe, South Africa and Australia.We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in the country.RequirementsA vacancy has arisen for a Credit Controller's for the Accounts Receivable (AR) team. Preference will be given to suitable applicants in line with the Company Normalisation Policy.Key OutputsMaintain a realistically low incidence of bad debtConsistently meet and maintain KPI's (collections, bad debt, dso's and query targets)Works with a minimum of direction on collections for an important ledger, possibly key accounts Anticipates developments, and identifies accounts that will require special attention Handles disputed accounts and negotiate to bring payment into line with terms Undertakes complex reconciliations, and compiles documentation for legal action Maintains accurate individual measurement and performance statistics Obtains sufficient information to assess the risk of new and existing customers Works within guidelines and reports to the AR Team Leader Close liaison with business units, internal and external clients, the focal point being timeous collections and query resolutionProvide accurate advice on debt management, queries, VAT issues etcInvolvement in the reconciliations analysis of ledger accounts and billing historyLiaise with billing on Credit Control queries, through to prompt resolutionEnsure all relevant details are provided for the "collection package" delivered to the market for collectionLiaise with current service provider, claims handlers and others on outstanding collectionsUndertake ad-hoc responsibilities as requiredQualificationsMinimum of 3 years in a credit control experience as well as 2 years exposure in reconciliationsExperience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item systemProven working knowledge of accounting system (Credit Management 1,2,3)Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.Qualities and AttributesExcellent understanding of Accounts Receivable, Sales and Operations proceduresMust possess initiative and work without supervisionAttention to detailAbility to maintain a high level of accuracyAbility to think criticallyBenefitsAre you interested? Here's what you can expect when you join us...A Number Of Benefits IncludingSubsidised Medical InsuranceRetirement FundEmployment EquityRentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

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