User Experience Researcher

The User Experience Research group at 2K employs an array of methodologies to give developers the feedback and tools to make better games. We are a team of passionate, diverse gamers who know, analyze, and play not just our games, but all games to identify trends and to go beyond the numbers to provide insight into our research. We are looking for a mixed-methods User Experience Researcher to conduct player-centric research in our Novato, CA facility.

Primary responsibilities include designing and implementing playtests and other UX research efforts, analyzing qualitative and quantitative data, authoring summaries and reports, and impacting game development through actionable insights and data driven recommendations. Conduct video game playtests in a lab setting. Support the management of the research lab’s technical set up during research studies, troubleshooting when necessary. Create and implement research plans, develop briefs, study designs, and other tactical components critical to UX games research. Analyze and summarize quantitative player survey and/or qualitative feedback from playtest data.

Collaborate with other members of the Research & Insights and Data Science teams to gain a complete understanding of player behavior. Author and present compelling research reports for a variety of partner audiences. Build relationships with development studios and publishing partners. Become deeply familiar with mechanics and features of in-development game titles.

Requirements include a history of conducting User Experience (UX) and Usability Research, understanding of mixed research methods and frameworks, outstanding verbal and written communication skills, experience using Microsoft Excel/Powerpoint/Word or Google Sheets/Slides/Docs, ability to summarize, analyze, and communicate large amounts of quantitative and qualitative data to derive insights and recommendations, ability to work on multiple projects simultaneously, and passion for video games and gaming.

Bonus points for BA/BS or equivalent experience in Cognitive Science, Experimental/Cognitive Psychology, or related field, experience with survey software and data analysis tools, statistical methods skills, 2+ years of UX or social science research experience, proficiency with PC hardware and current-generation game consoles, and willingness to travel domestically and internationally. 2K is an equal opportunity employer committed to reasonable accommodation for qualified individuals with disabilities. The company emphasizes an inclusive work environment and encourages all applicants to apply even if they do not meet every requirement.