(30927) Assistant Senior Manager, Digital Experience

About UsWe're NUS Enterprise, the entrepreneurial heart of the National University of Singapore (NUS). Our mission: turn frontier science into globally transformative products and companies by fostering entrepreneurial journeys and building thriving ecosystems worldwide. We back bold ideas with the potential to reshape entire industries—and we're just getting started.The Role: Digital Experience Manager As Digital Experience Manager at NUS Enterprise, you'll shape how the world experiences our brand online, connecting entrepreneurs, innovators, researchers, corporate and government partners, and investors to the opportunities that matter. From steering our enterprise website to driving digital content strategy, you'll ensure every touchpoint informs, inspires, and delivers impact.This is a hands-on role for a digital expert who thrives at the intersection of digital operations, brand stewardship, and content excellence. You'll oversee the full lifecycle of our digital platforms, from mapping content architecture and managing upgrades to leading SEO/SEM initiatives and driving vendor performance. Your work will redefine how audiences engage with our entrepreneurial education, innovation programmes, research, and start-up ecosystem community via NUS Enterprise's digital platforms.What You'll DoLead with excellence - Working with internal stakeholders and external vendors for web development, audits, and digital projects, championing collaboration, innovation, and policy complianceChampion best practices and transformations - Lead website rebuild from planning, designing, execution, and migration to launch, keeping projects on track, ensure compliance and strategic alignment across all digital procurement and vendor activitiesShape our digital presence - Drive the strategic direction and daily management of our enterprise website, ensuring every page is accurate, engaging, and aligned with our missionAmplify discoverability - Design and optimise SEO/SEM strategies that elevate traffic, deepen engagement, and convert curiosity into actionSharpen the experience - Conduct regular platform audits to uncover opportunities that enhance content, elevate user experience, and strengthen technical performanceCreate with purpose - Develop compelling digital content, from article to multimedia assets, that strengthens our storytelling and brand impact, while leading the positioning and messaging of the ETP website and strategically consolidating relevant sites into the main enterprise platformBe the digital expert - Serve as the go-to resource for CMS, analytics, and digital experience strategy, driving informed decisions and operational excellenceOwn your craft - Drive projects from concept to execution, managing timelines with minimal supervisionRequirements5+ years of experience in digital/web management, content strategies, content copywriting and production, SEO & SEM, analytics, and reporting for dynamic organisationsExperience with Agile, Waterfall, or hybrid methodologies to guide timely and effective project executionProficiency in CMS platforms (WordPress, Drupal, Sitefinity, or similar), plus hands-on SEO/SEM tools, digital analytics, UI/UX design methodology, and web accessibilityProven track record of leading website revamp projects and managing complex content migrations. Strong knowledge of digital procurement, policy development, vendor management, and complianceExceptional project management and communication skills, with a collaborative mindset and good understanding of procurement workflowsAbility to translate strategic vision into practical solutions that serve diverse stakeholdersA keen attention to detail, especially in audit processes and policy executionBonus Points ForExperience in higher education, innovation ecosystems, government sectors, digital marketing agencyFamiliarity with data privacy standards, WCAG/ADA compliance, and enterprise IT policyDemonstrated thought leadership in digital strategy, analytics, or technology adoptionWhy Join NUS Enterprise?This is more than a digital role—it's your chance to shape how Singapore's innovation and start-up stories are told and remembered. You'll be at the heart of our ecosystem, bringing to life the journeys of entrepreneurs and the impact of research. Your work will inspire future generations by crafting stories that resonate and move people through NUS Enterprise' digital platformsReady to lead digital platforms and content operations that drive impact and engagement? Send your portfolio and resume to us. No cover letter required—we'd rather see your most impressive projects and learn what excites you about managing digital content and platforms to tell compelling storiesPlease be informed that only shortlisted candidates will be notified.