EXL

3779833-Manager

Posted: Nov 17, 2025

Job Description

As a Project Manager in the Digital Unit, you will be responsible for end-to-end management of projects focused on the deployment of AI and digital solutions across all Industry Market Units (IMUs). Your role will involve overseeing the entire project lifecycle—from initial scoping and planning to execution, monitoring, and final delivery—ensuring alignment with business objectives and stakeholder expectations. A key aspect of this role is cross-functional collaboration. You will work closely with internal teams such as Data Science, Engineering, Design, IT, and Business Operations, as well as with client stakeholders, to ensure seamless delivery of digital initiatives. Effective stakeholder management is critical, as you will be required to facilitate communication, manage expectations, and resolve conflicts proactively. Projects may range from process automation and AI-driven analytics platforms to the integration of digital products into existing enterprise workflows. In many cases, the role will also include a consulting component, requiring you to assess client needs, define problem statements, and recommend tailored AI or digital solutions that drive business impact.

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