Corporate & SME's Credit Operations Officer/ Senior Officer

Key ResponsibilitiesExecute the implementation of Credit Approval terms, conditions & limits: Review the transactional documents (withdrawal requests, invoices, purchase and supply orders, contracts and export documents) and scanning them to be saved. Verify the documents of indirect facilities received from branches including proper signature verification and the branch stamp. Book the contracts on system starting from specifying the kind of product till the disbursement. Inform branch and business “concerned parties” when the credit facility amount is disbursed. Communicate with Credit Control to request sublimit up-dates (increase or decrease) according to the Head instructions.

Execute renew /reduce or change the pledged collateral and ensure that the form is valid according to branch change request. Communicate with business and risk as per Head instructions to rectify with clients the discrepancies found in the documents or to set limit approvals. Execute syndication finance through reviewing contract details (participation amount – profit rate, payment mechanism – grace & availability periods – tenor & related drawdown’s). Calculate the profit related to each client for the purpose of ensuring that they are correct and free of errors. Coordinate with remittance and treasury back office to process foreign transfers and products deals.

Respond to branch inquiries to ensure that all problems are solved and customer satisfaction is enhanced. Prepare monthly reports for accrual profits reconciliation and accrued profit for corporate customers who granted direct facilities. Execute UAT testing and review the results to ensure correct implementation. Investigate to solve received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks