Academic Counselor

DescriptionAcademic CounselorFirst-Year Programs ProgramSalary: $53,040 with benefits!Atlanta & Decatur CampusesSchedule: Monday - Friday | 8:30 AM - 5:15 PMThese are exciting times at the First-Year Programs Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.The First-Year Programs Department is seeking 2 Academic Counselors to join the already awesome team taking the First-Year Programs Department to the next level of excellence!WHAT MAKES The First-Year Transition Programs Department A GREAT PLACE? Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunity and mentorship A rapidly growing center within an academic settingHere Is What You Will DoFirst-Year & Transition Programs in the Office of Student Success seeks two Academic Counselors who will focus on retention by helping students make successful transitions in critical academic program areas through various interventions and initiatives. The role will assist with delivering programs focused on undergraduate students' needs, primarily those in their first year. The support of these kinds of retention initiatives is an essential part of Georgia State meeting the Strategic Plan's goals. These positions are on the front lines of the institutions' commitment to helping students from all backgrounds succeed at high rates. The selected individuals will work in conjunction with all resources on behalf of First-Year & Transition Programs to support undergraduate students' academic progression.Essential Job FunctionsFLC or PLCWork collaboratively with campus partners in University Advisement Center and the Colleges for the creation of Freshman Learning Communities (FLC) or Perimeter Learning Communities (PLC) in all capacities including developing FLC and PLC models, reserving courses, and building schedules.Attend all New Student Orientation sessions to support onboarding of first-year students into FLCs or PLCs through the summer.Manage scheduling adjustments through the change order process and other administrative tasks related to FLC & PLC enrollment cycle.Provide high level customer service to students and families through phone, email, and in person communication to ensure a smooth and effective onboarding experience for FLCs and PLCs.Complete annual comprehensive analysis of FLC and PLC process including adoption audit, student success measures, change order metrics, and other key indicators of program success.GSU 1010/1050Recruit and staff open sections of all GSU 1010 and GSU 1050 with graduate assistants, First-Year & Transition Programs staff, academic advisors, staff, and university partner volunteers.Recruit, hire, train and manage on-going support for graduate teaching assistants who staff sections of GSU 1010.Processes required paperwork for department, Human Resources, and Instructor of Record documentation for instructors.Develop online and in person training and provides on-going support, communication, and management for all instructors.Provide input and background knowledge to the course content development process in conjunction with staff and faculty committees.Work with campus partners to incorporate university-wide initiatives into the course content including, but not limited to Mandatory Advising, College to Career, etc.Assist with course development and management in iCollege including updating content and assigning instructor roles.Coordinate all GSU 1010 and GSU 1050 course schedules and specific logistics related to course offerings.Review all grade change forms, audits, removes, and extends incomplete grade assignments.Support the coordination of the First-Year book review and selection process.Develop curricular and co-curricular instruction guide and events for first-year integration into all GSU 1010 classes.Answers email inquiries from the relevant First-Year and Transition Programs email accounts sent by students, instructors, faculty, and staff.Support First-Year & Transition Program’s initiatives and events including presentations, workshops, events, outreach, administrative processing, and other duties as assigned.Teach at least one section of GSU 1010.AcceleratorWork collaboratively with campus partners in Math, English, Learning & Tutoring Center, to establish support programming for students.Administer and support retention and success programs, activities, and initiatives focusing on the support of undergraduate students and the university.Maintain records and provide narrative and/or written progress reports as directed, including program assessments/evaluations, budget reports, and program reports.Use data and predictive analytics to design timely and strategic interventions for student support.Online PopulationsWork collaboratively with campus partners to establish support programming for students.Administer and support retention and success programs, activities, and initiatives focusing on the support of undergraduate students and the university.Maintain records and provide narrative and/or written progress reports as directed, including program assessments/evaluations, budget reports, and program reports.Use data and predictive analytics to design timely and strategic interventions for student support.Partner with academic, enrollment, and student affairs departments on retention, progression, and graduation-oriented programming.QualificationsMinimum Hiring Qualifications: Bachelor's degree and four years of related experience; or combination of education and related experience.Preferred Hiring QualificationsPreference may be given to those who possess a Master's degree and have experience in creating and implementing programs for retention & progression to graduation and success for all students. Experience presenting to small and large groups; effective verbal and written communication.College/Business UnitOpen until filledCollege/Business Unit: Enrollment ManagementLocation: Atlanta CampusJob Posting: 10/21/25, 12:41:40 PM