Dispatcher / Call Center Operator

Position Title: Dispatcher / Call Center OperatorActivation Date: 14 August, 2025 Announced Date: 14 August, 2025 Expire Date: 14 September, 2025Job Location: KabulNationality: NationalCategory: Customer ServiceEmployment Type: Full TimeSalary: Vacancy Number: No. Of Jobs: 6City: KabulOrganization: E Z 2 Ship LLCYears of Experience: Contract Duration: Gender: Education: Strong communication skills in English (spoken and written)Close date: 2025-09-14About E Z 2 Ship LLChttps: //www. ez2ship. com/Job DescriptionJob SummaryEZ 2 Ship LLC is hiring a dedicated and detail-oriented Dispatcher /Call CenterOperator to join our night shift team in Kabul.

The ideal candidate will haveexperience in dispatching, logistics, or call center operations, and be proficient inMicrosoft Office. You’ll be responsible for coordinating drivers, managing schedules,and ensuring smooth communication between clients and the team.

Key ResponsibilitiesDispatch drivers for pickups and deliveries across various routesMonitor traffic and route conditions to optimize delivery timesCommunicate with drivers and customers via phone, email, and messagingplatformsHandle incoming calls and provide professional customer supportMaintain accurate records using Microsoft Excel, Word, and OutlookPrepare and submit daily reports and updatesResolve delivery issues and escalate when necessaryCollaborate with operations and warehouse teams to ensure efficiencyJob RequirementsExperience in dispatching, logistics, transportation, or call center operations preferred. Proficiency in Microsoft Office (Excel, Word, Outlook required). Strong communication skills in English (spoken and written). Ability to work night shifts and manage multiple tasks under pressure.

High school diploma or equivalent (college degree is a plus) . Familiarity with dispatch software and GPS tracking systems is an advantage. Submission GuidelineTo Apply: Send your resume to ez2ship247@gmail. comSubmission Emailez2ship247@gmail. com