Accommodation Manager

This role is for one of the Weekday's clientsMin Experience: 4 yearsJobType: full-timeWe are seeking an experienced professional to lead and manage end-to-end accommodation services, ensuring high-quality guest experience, smooth operations, and efficient facility management. The ideal candidate will have 4-6 years of hands-on experience in accommodation management, preferably within hospitality, corporate housing, student housing, co-living, or serviced apartments. This role requires a strong customer service mindset, exceptional coordination skills, and the ability to oversee accommodation-related operations, occupancy planning, and vendor management.RequirementsKey Responsibilities Accommodation Operations Management Oversee day-to-day accommodation services including room allocation, check-ins, check-outs, housekeeping coordination, and service requests. Ensure compliance with health, safety, hygiene, and property management standards. Implement SOPs for accommodation governance, service delivery, and maintenance. Monitor occupancy levels, room readiness, and turnaround times for new arrivals. Guest & Resident Experience Act as a single point of contact for guests/residents and resolve escalations promptly. Ensure a welcoming, safe, and comfortable living environment. Conduct periodic feedback surveys and implement improvement plans based on insights. Manage community engagement activities (if applicable to co-living or corporate housing). Vendor & Facility Management Coordinate with external vendors for housekeeping, repairs, laundry, transport, catering, or facility upkeep. Negotiate vendor contracts and monitor SLA adherence. Maintain inventory of room assets, supplies, and consumables. Financial & Reporting Responsibilities Assist in budget planning for accommodation services including maintenance, utilities, repairs, and upgrades. Track cost efficiencies and ensure optimal resource utilization. Prepare MIS reports on occupancy, feedback, escalations, and maintenance logs. Compliance, Audit & Safety Ensure statutory compliance related to property, labour, and safety regulations. Conduct regular property audits to maintain quality standards. Oversee fire safety drills, emergency procedures, and risk mitigation practices. Required Skills & Competencies Strong understanding of accommodation management, facility operations, and hospitality standards. Excellent communication and interpersonal skills for guest handling and stakeholder coordination. Ability to manage multiple properties / sites (if required). Experience working with PMS (Property Management Systems) or accommodation software preferred. Good analytical, organizational, and problem-solving skills. Ability to work in a fast-paced, service-oriented work environment. Team-management and vendor-handling experience is essential. Eligibility & Qualifications Bachelor's degree in Hospitality Management, Hotel Administration, Facilities Management, or related field (preferred). 4-6 years of relevant experience in accommodation management or hospitality. Experience in corporate accommodation, campus housing, or co-living spaces will be an added advantage.