Talent & Culture Coordinator

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https: //careers. accor.

com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionMAIN DUTIES: AdministrationEstablish action plans and schedules for meeting departmental priorities. Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficientlyFinancial And Revenue ResponsibilitiesSet high performance standards and pursue agreed goals (with your Manager)Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstaclesReport problems to Management with suggestions for resolutionTraining and Human Resources To attend trainings and meetings as and when required.

To undertake all the administrative requirements for the Human Resources Department. Follow appropriate filing and data retrieval systems in order to ensure ease of access to up to date information at all timesTo maintain and upkeep the confidential files of all Heartists. To prepare the monthly Human Resources report on a timely basisTo organize the Monthly Heartist Cocktail Party, Sofitalk, Supervisor/Assistant Manager High Tea and Early Bird Breakfast. To assist with the co-ordination and implementation of all AHeartist Communications and committees. To have knowledge of the company policies & procedure and the UAE Labor law.

To maintain Heartist Activities library, photos and photo albums. To maintain the Heartist Notice board and update regularly. To prepare and maintain monthly distribution of Birthday Cards to Department Heads. To sort out resumes/CV’s to the right channelsTo arrange all interview appointments.

Maintains effective communications at all levels of management, Heartists and candidatesLiaison with recruitment agencies and hotel schools graduatesManage the on-line recruitment through the Hotel Web SiteCorrect and timely placement of internal and external advertisementsConduct exit interviews and provide feedback on reasons for turnoverAdherence to pre, during and post employment checklistsEnsure Employees and Manager awareness of HR Policies and proceduresEnsure information relating to industrial instruments is readily available to all Employee and ManagersManage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 6 - 4 and ensure process is adhered to for other positionsAssist line managers in the recruitment, induction, training, development, and succession for Supervisory and Rank & File levels.

Adhere to time frames established by Head OfficeInitiate programs which foster good work relations such as social club and consultative committeesMaintenance of employee filesData Base ManagementManage standardised responses to correspondenceAssists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing trainingPrepares and administers detailed induction program for new staffProvides input for probation and formal performance appraisal discussions in line with company guidelinesRegularly communicates with staff and maintains good relationsTo carry out any other reasonable duties as assigned by the Director of Human Resources or the Human Resources ManagerEnsure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.

Treat complaints of harassment and discrimination promptly and confidentially. Treat customers and colleagues from all cultural groups with respect and sensitivity. Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Guest Service ResponsibilitiesDemonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative informationAdheres to Sofitel/Accor Code of Conduct, Employee Handbook and Hotel policiesDemonstrates an understanding of competitors’ major strengths and weaknessesEstablishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendationsHas a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitableMiscellaneousTo report for duty punctually wearing the correct uniform and name tag.

To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To provide friendly, courteous and professional service at all times. To maintain good working relationships with your colleagues and all other departments. To be aware of the hotel’s Heartist Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To comply with UAE legislation as required.

To respond to any changes in the department as dictated by the needs of the hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To attend training and meetings as and when required. All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

All Heartists may be assigned to other duties in the hotel as and when required by business levels. General DutiesHealth and Safety Ensure that all potential and real Hazards are reported immediately and rectifiedBe fully conversant with all departmental Fire, Emergency and Bomb proceduresEnsure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employeesEnsure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or othersUse safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. ConfidentialityEnsure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policyEnsure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

To Be Fully Conversant WithHotel fire proceduresHotel security proceduresHotel Health and Safety policy and proceduresHotel Facilities and attractionsHotel standards of operation and departmental proceduresSofitel Keys of Luxury and Appearance guidelinesSofitel “BE Magnifique” vision and its corresponding strategiesMethods of accepted payment of the companyShort and long term company marketing promotionsAdditional InformationOur Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.