Account Administrator

Purpose of the Job:Perform various Account Administration functions according to Postbank business rules, procedures and policies.Job Responsibilities:Account Administration Functions/ResponsibilitiesPerform all functions according to Postbank rules, procedures and PoliciesReceive incoming general correspondence/calls from internal and external stakeholders and assist or elevate as necessaryDealing with estates accounts in accordance with procedures and policiesCheck that all necessary documentation is available for processing of estates accounts, cheque clearances and related issues.Dealing with savings and investment related accounts in accordance with procedures and policiesCheck that all necessary documentation for processing investments, payments, compliance and related activities are correctDeal with all functions related to Unclaimed Accounts, Proxies and Court OrdersDiagnosing and correcting of wrongly captured transactionsClosing and transferring of workmen compensation funds as per customer requestReceiving/dispatching/auditing of savings booksRecord and report accurately on daily performance/productivity (statistical)Recording of Postbank non-conformances 2.Management SupportQualifications and Experience:Grade 12 (NQF Level 4) with Mathematics and/or HG AccountancyDiploma (NQF Level 6) in Accountancy would be an advantagePolice Clearance Certificate is mandatory and must be attached to your application2-3 years financial/banking experienceExperience in banking systems such as FCUBS and PostilionKnowledge and understanding of:Knowledge of sections in PostbankOperational knowledge of financial administrationKnowledge of SAP, Postilion, FCUBS, IGPS, Excel and MS OutlookOperational knowledge of sectionSkills and Attributes:Excellent accounting/numerical skillsGood verbal and written communication skillsBasic planning and organising skillsComputer literate (Ms Office Suite)Attention to detail / accuracyDeadline-drivenAnalytical skillsPersuasive skillsInterpersonal skillsHonesty and IntegrityConflict managementAbility to work under pressureProblem solvingTime and priority managementLogical thinkerTeam playerCustomer OrientedClosing date: 06 November 2025Disclaimers:The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the bank’s employment equity plans, we encourage and welcome applications from diverse groups from the South African Employee active population. Correspondence will be limited to short-listed candidates only.If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.POPIA provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. By applying for employment you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.