Account Manager

WHO ARE WE?Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd Research and Development laboratories in Cambridge, ghd tools deliver safer heat styling for hair and have become an essential part of the daily lives of professional hair stylists and consumers globally.A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!ABOUT THIS ROLEThe successful candidate will perform an Account Management role within the Sales function, across a multitude channel approach. The successful candidate will be responsible for: the growth and maintenance of existing key accounts, salon retail and online accounts; increasing distribution within relevant salon and retail environments; achieving revenue targets and sell-through objectives; while executing on sales, marketing and education strategies.REQUIREMENTSROLE & KEY RESPONSIBILITIESStrategic implementation of Sales strategies aligned to business objectives.Maintain current client base and build strong relationships with key stakeholders across distribution channels, as well as develop and nurture relationships with stylists.Increase buying customers for the region.Increase frequency in purchasing customers to sustain and grow the competitive advantage within region.Achieve sales targets.Call Cycle ManagementManage schedule efficiently and effectively.Take a regional approach to salon targeting.Prioritise and manage call cycles according to objectives.Incorporate & action key objectives during salon visits.Review and analyse sales reports, as prescribed by the business, to guide sales plans and strategies.Merchandising in line with brand standardsStock ManagementStocktake – Category Management (to determine stock in channel and potential problem areas) so as not to overstock and to identify sales opportunities.Debt ManagementSell inReview average orders per month, aim to grow volumes, focus on category management to assist in growing business responsibly.Sell-throughImplement strategies prescribed by business or salon-specific strategy based on individual business knowledge, to assist clients in ensuring sell-through of productsImplement innovation education and upskill stylists and retail staff on new innovation to confidently on-sell to consumers.Manage an omni-channel environment/strategy.Work harmoniously with all stake holders.Possess a can-do attitude.ESSENTIALDemonstrates drive, ability to juggle multiple projects and work in an agile way.Able to work autonomously and work well within a team.Time management3 Years’ experience in a similar roleDisplay a genuine interest and general understanding of hair and beauty industry.Accuracy and detail orientated.Committed to quality and continuous improvement.Excellent Communication SkillsStrong planning and administrative capabilities- must be highly organised.Excellent presentation and negotiation skillsThe ability to think strategically.Strong customer focusTarget-drivenMicrosoft office proficientVALUESWe at ghd are proudly committed to our five core Company Values and aim to attract and retain employees who truly live and breathe these in everyday life at ghd.· Collaborative – WE act as One Team with aligned focus and priorities.· Creative – WE deliver unforgettable brand and product experiences that delight.· Courageous - WE are bold, and we move fast to do what matters most.· Connected - WE put consumers and professionals at the heart of everything we do.· Committed - WE act as accountable owners, responsible for creating a positive impact on business, people and the planet.