Account Manager (Indonesia)

Position Description Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us For more than 150 years, Fonterra farming families have brought the goodness of natural dairy to people all over the world. We're a farmer owned Co-operative based in Aotearoa New Zealand. Made up of thousands of farming families and employees all working together for better. As a Co-operative we know the value of coming together to achieve a common purpose. We want to be the source of the world’s most valued dairy, working with our farmer shareholders and customers to provide trusted, high-quality dairy nutrition for generations to come. Here at Fonterra, we are committed to growing our people. We value you and your career progression and are excited that you are taking this next step in your career journey with us. We are proud to offer a wide variety of roles across the Co-op, ensuring that no matter what business unit or stage of life you're in, there's a good chance we've got something to suit. He kupu mō mātou | About us Global Ingredients at Fonterra is a specialised division responsible for the worldwide supply of premium dairy ingredients. Leveraging advanced manufacturing, scientific expertise, and an integrated global supply chain, we deliver a comprehensive portfolio of milk powders, proteins, fats, and specialised dairy derivatives to meet the precise requirements of international food manufacturers. We are committed to technical excellence, enduring partnerships, and the delivery of innovative, value-added solutions aligned with evolving industry standards. Mō tēnei tūranga | About the opportunity We are excited to announce a brand-new and high-impact opportunity for an Account Manager to join our team on a permanent basis in Indonesia. This role will lead business development and account management efforts in Indonesia, driving customer acquisition, market expansion, and long-term commercial partnerships. This role is pivotal in identifying new business opportunities, nurturing key customer relationships, and delivering value through tailored solutions aligned with Fonterra’s global ingredients strategy. Key Accountabilities Include: * Drive revenue and volume growth through proactive business development. * Build and manage strong relationships with key customers and prospects. * Identify and convert new business opportunities into long-term partnerships. * Collaborate with cross-functional teams to deliver integrated customer solutions. * Ensure alignment with regional and global commercial strategies. Responsibilities * Lead market expansion and go-to-market strategies in Indonesia. * Serve as the primary contact for key accounts, ensuring satisfaction and retention. * Develop accurate sales forecasts and demand plans with supply chain and finance. * Negotiate contracts and commercial terms to secure profitable deals. * Work closely with technical, supply chain, and marketing teams. * Monitor market trends and customer insights to shape strategy and drive decision-making. Competencies * Strategic thinking and commercial acumen. * Strong relationship-building and customer-centric mindset. * Skilled negotiator with the ability to influence stakeholders. * Agile and resilient in dynamic environments. * Effective communicator and collaborator across functions and cultures. * Analytical thinker with a problem-solving approach Mōu | About you You have a proven success in developing new markets or customer segments preferably in the B2B dairy or food ingredients sector. You have exposure to cross-cultural and global environments. Education & Experience * Degree in Business, Marketing, International Trade, or related field. A technical degree in food science or food technology would be an added advantage. * 5+ years in business development, account management, or commercial roles in Indonesia.Other key attributes include: * Development and execution of sales strategies * Account management and customer planning * Demand forecasting and planning * Commercial reporting and performance analytics * Negotiation and contract management * Data analytics and the application of insights to support strategic direction and effective decision-making. * Demonstrate a thorough understanding of the local market landscape and competitor activities. Are you excited about this opportunity but may only meet some requirements? At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities. Or join our Talent Community by clicking [1] here, to be notified about new and relevant job opportunities. The benefits of life at Fonterra Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location. Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations. Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.ReferencesVisible links1. https://fonterrakf.avature.net/talentcommunity?&source=jobads