Account Manager

The vision of Monri Payments is to leave future generations with a better payment experience worldwide. We are committed to provide the safest and most innovative payment and invoicing methods, as well as the best local customer support. At this moment Monri Payments is the regional leader in payment services because we are the only company that can offer all payment solutions in one place – from advanced cashier's solutions to secure in-store and online card payments.In 2025 we processed more than 350 million card transactions, which means that every third non-cash transaction was processed through our infrastructure. We are recognized with our InStore payment’s solution - SinglePOS terminal - at over 15.000 payment points, primarily in leading retail chains. More than 2.000 companies use Monri's eCommerce solutions, like our payment gateways WebPay and WSPay. Monri's ECR solutions Remaris, Smart and Thor are present in more the 6.000 HoReCa companies. Overall, our brands reach more than 10.000 merchants.We are part of the Payten/ASEE Group, so we have the opportunity to integrate knowledge and best practices from organizations within the group. On the other hand, we have the autonomy and flexibility of a start-up, so we like to think that we combine the best of two worlds.We operate on the markets of Croatia, Slovenia, Bosnia and Herzegovina, Serbia, Montenegro, North Macedonia, Albania, Romania, as well as in several countries outside the region. With the recent PCI P2PE certification, the highest security standard in card payments, we are strengthening our position for a global breakthrough. In the coming period, we will be focusing on further development of our brands and on the significant step forward on the international market.Monri is looking for an Account Manager to drive sales process of company products, mainly within Croatia.Location: Zagreb, Ulica grada Vukovara 269DWhy is the job exiting? As an Account Manager you will:Lead the full sales cycle for HoReCa solutions across assigned territories and key accounts.Identify, develop, and close new business opportunities with both existing and prospective clients.Prepare and deliver compelling proposals, presentations, and cost-benefit analyses to support customer decision-making.Plan and execute up-selling and cross-selling initiatives to expand product adoption and revenue growth.Develop and implement effective account-specific sales plans to achieve revenue targets and ensure sustainable business growth.Coordinate all sales activities and internal resources to maximize deal profitability and efficiency.Build and maintain strong, long-term relationships with clients by understanding their business needs and strategic objectives.Engage proactively with stakeholders at all organizational levels, including CFOs, Sales Managers, Business Analysts, Project Managers, and Card Issuing & Acquiring teams.Monitor market trends to identify opportunities and provide actionable insights for strategic decision-making.Organize and host customer events to strengthen relationships and generate new business leads.Maintain an accurate and up-to-date sales pipeline in the CRM system to support effective forecasting and territory management.Collaborate cross-functionally with internal teams to ensure seamless post-sales support and maintain high levels of customer satisfaction.We are looking for someone who has:5+ years of experience in B2B HoReCa sales (products/services sales, account management)Strong experience of developing and maintaining a sufficient pipeline and achieving sales quotasProven track of sales in HoReCa – desirableKnowledge of a territory (market segmentation, decision makers, customer needs, competition in the accounts)Experience of SaaS solution salesFluency in EnglishDriver’s licenseWhat else do we value?Strong drive to achieve the best results against internal or external standards of excellenceExcellent planning and organizing abilitiesExcellent presentation, negotiation and time management skillStrong communication skillsAbility and willingness to work as a part of team and to build strong working relationshipsStrong orientation towards customers, focus on identifying and exceeding their needsWillingness to travelBachelor/ Master's in a technical or business disciplineWhat do we offer?Professional development and advancementContinuous educationA work culture that encourages trying out new solutionsStimulating and pleasant working environmentFlexible working hoursHybrid form of work (3 days from office, 2 days remote)Annual medical examinationCompany carMeal allowanceChristmas allowance, gift for a childMultisport and PassSport card (50:50 model)Modern office space (free office refreshments & dog friendly office)If you’re ready to lead impactful IT/ Fintech projects and grow your career with a top-tier team, we’d love to hear from you!All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.