Account Manager

🎯 Role PurposeThe Account Manager will support clients at every stage of cooperation — from preparing customized proposals and quotes to contract signing and post-sale support.This role ensures smooth sales execution, client onboarding, and the successful launch of new accounts.🧭 Key ResponsibilitiesCollaborate with Business Development Managers during client acquisition and negotiations.Participate in preparing tailored commercial offers, presentations, and agreements.Provide administrative and document support throughout the client onboarding process.Coordinate communication between clients and internal company departments.Participate in client meetings, prepare notes, reports, and action points.Support clients with service-related, pricing, and delivery process questions.Maintain client databases and records in the CRM system.Build long-term and stable relationships with clients after contract signing.Analyze client activity and contribute to retention strategies.⚙️ RequirementsExperience:2+ years of experience in customer service, sales, or account management with international B2B clients.Experience managing logistics or operational processes in global trade or e-commerce.Proven experience in communication and negotiation with international partners.Skills and Knowledge:English proficiency — upper intermediate (B2) or higher.Chinese language knowledge will be considered a strong advantage.Strong command of MS Office, Google Workspace, and CRM systems.Experience with contracts and business documentation.Excellent communication and organizational skills.Proactive mindset, teamwork, and reliability in meeting deadlines.💼 What We OfferFlexible work schedule — remote, hybrid, or office-based (depending on position).Company-provided equipment.Individual career development plans and growth opportunities.Free English language training with native speakers.Paid vacation and sick leave.Comprehensive medical insurance, including family coverage.Participation in industry conferences and exhibitions.Company support during important life events.If you are passionate about international client relations, logistics, and e-commerce, and want to grow within a global environment — we’d love to hear from you!