Account Manager

Account ManagerHigh-growth agency | Remote | B2B | Top SaaS clients | Certified Clay PartnersAbout RevenueHoopFounded by seasoned GTM and RevOps leaders with experience at high-growth global companies like Oyster ($1B), and trusted by world-class clients such as Webflow, Singular, CrewAI, and more. RevenueHoop helps businesses build and scale revenue operations that actually drive results.We specialize in designing and implementing custom go-to-market frameworks that accelerate growth, eliminate inefficiencies, and bring clarity to sales and marketing teams.About The RoleAs an Account Manager, you'll be the strategic partner our B2B SaaS clients rely on to translate business requirements and go-to-market strategies into RevOps solutions that deliver business impact. You'll bridge technical delivery and business outcomes—managing the day-to-day relationship with clients and partnering with our Go-To-Market Engineers to ensure projects are delivered at a high-quality and on time.Since this is a founding role, we’re looking for someone who is comfortable with ambiguity and has an excitement for building processes. You'll thrive here if you love being the trusted advisor clients turn to, the strategic thinker the team respects, and the voice of the client who shapes how we evolve our services.Contractor | Remote (must be able to support PST hours)Your Responsibilities Strategic Account OwnershipOwn and nurture key client relationships, serving as the trusted advisor who connects RevenueHoop's RevOps and outbound capabilities to client business outcomesAlign RevOps frameworks and outbound programs with each client's Go-To-Market strategy, revenue goals, and growth initiatives Client Success & GrowthAct as the primary point of contact who facilitates weekly check-ins, maintains regular communication via Slack, and coordinates with our internal GTME team to deliver resultsCapture client feedback, pain points, and feature requests across your portfolioMonitor account health metrics and engagement signals to proactively identify risks and expansion opportunitiesDrive adoption of RevenueHoop's services by onboarding stakeholders, sharing best practices, and guiding clients through process and organizational changeIdentify upsell and cross-sell opportunities based on client maturity, business changes, and evolving GTM needs Business DevelopmentSupport RevenueHoop’s growth as a partner in our sales process, attending sales meetings with the FoundersManage the sales funnel — coordinate follow-up meetings, prepare proposals, support with contracting, and onboard new clients Cross-functional CollaborationPartner closely with Go-To-Market Engineers (GTMEs), Outbound Program Managers, and the RevOps Team Lead to ensure seamless execution across client workstreams.Translate client needs into clear briefs for technical teams, then package technical work into business-focused client communicationsCoordinate delivery timelines, manage expectations, and ensure quality across all client touchpoints Executive Engagement & Business ImpactLead Quarterly Business Reviews (QBRs) and strategic planning sessions with VP and C-level stakeholdersPresent campaign performance, RevOps improvements, and ROI in business terms—connecting system changes to pipeline growth, sales efficiency, and revenue impactBuild executive-level trust by demonstrating deep understanding of their business, industry, and competitive landscapeWho You Are3+ years in Account Management, Client Success, or Client Services at a B2B SaaS company or agencyComfortable in a fast-paced environment with shifting priorities and a need for speedExperience managing technical service relationships (RevOps, MarketingOps, SalesOps, or GTM consulting preferred)Strong business acumen—can connect technical work to revenue outcomes and executive prioritiesExcellent communicator who translates seamlessly between technical teams and business stakeholdersHighly organized with experience in asynchronous project managementProven ability to manage multiple accounts while maintaining high satisfaction and identifying growth opportunitiesComfortable presenting to and building relationships with VP and C-level executivesBonus: Familiarity with RevOps tools (HubSpot, Salesforce, Clay) or background in sales/marketing operationsWhat You GetNo Day Like The OtherLead diverse client engagements and tackle new challenges in a fast-paced environment.Real Career GrowthBe part of a leadership team at the forefront of GTM innovation and grow with usUnlimited PTOWhether your dog's sick, your tooth hurts, or you just need a mental health day — take the time you need, no questions askedOther Perks & BenefitsLet us know what means most to you and we'll try to make it work!Interview ProcessInitial Interview: If we think there's a potential fit based on your application, we'll reach out to schedule a 30-minute Zoom call to get to know you better.Interview with Hiring Manager: If it seems like this could work, you'll have a more in-depth conversation with the hiring manager to discuss the role and your expertise.Live Technical Exercise: You'll participate in a live session where you'll demonstrate your skills.Final Interview & Offer: We'll have a final conversation before potentially extending an offer.