Account Manager (Seoul)

*The position requires on-site work at the Seoul office and fluency in both Korean and English.*해당 포지션은 서울 오피스에서의 오프라인 근무가 필수이며, 한국어와 영어 모두 유창해야 합니다.## About the Ad-ShieldAd-Shield is an ad-tech startup headquartered in Seoul, Gangnam, and New York City, offering innovative technology that recovers adblock-related losses (Adblock Loss) from websites and generates new advertising revenue.Since its launch in the first half of 2024, the company has achieved annual revenue of 10 billion KRW with just 15 founding members within a single year, maintaining over 30% month-over-month growth. Ad-Shield continues to expand partnerships with global publishers and has grown into a team that creates an impact of over 1 billion KRW per person.The company is rapidly expanding into global markets, forming strategic partnerships with world-renowned publishers to create even greater impact. We pursue a “Small Team, Big Impact” philosophy — driving innovation in the ever-changing advertising industry with an agile pace, strong teamwork, and a culture of ownership.## What you will doOwn Client OnboardingSpearhead the end-to-end onboarding process for new clients and partners, managing project plans, tracking progress, and proactively solving roadblocks to ensure a swift and successful launch.Understanding Client NeedsAct as the primary point of contact for all operational matters. Develop a deep understanding of each client's business goals and technical workflows to provide tailored support and strategic guidance.Drive Performance & OptimizationMonitor and analyze client performance data, identifying opportunities for improvement and leading initiatives to help them achieve greater success with our product.Basic Technical TroubleshootingPerform initial technical troubleshooting, review system configurations, and navigate our codebase to investigate issues, effectively translating client needs into actionable tasks for our development team.## QualificationsExceptional CommunicationCrystal-clear written and verbal communication skills in English. Professional fluency in Korean is highly preferred for seamless collaboration with our development team.Technical AptitudeAble to grasp technical concepts quickly and has strong problem-solving skills.Business AcumenA strong understanding of business operations and the drive to become an expert on our product and clients.Meticulous OrganizationOutstanding attention to detail and the ability to juggle multiple priorities and projects effectively.Meticulous OrganizationPrior experience in client-facing roles or positions requiring regular communication with external partners is a plus.