Account Manager Specialist (Renewals & Retention) – Hybrid Dublin 4

Account Manager Specialist | Hybrid – Dublin 4€35,000–€42,000 + excellent benefits | Permanent | Energy & SustainabilityWe’re partnering with a fast-growing Irish company in the energy and sustainability sector that’s expanding its Customer Excellence function with two new Account Manager Specialists.This role is ideal for someone who enjoys working with people, solving problems, and building lasting client partnerships. You’ll be the main point of contact for key business customers—strengthening relationships, overseeing renewals, and uncovering opportunities to improve the customer experience at every stage of their journey.You’ll collaborate closely with sales, product, and operations teams to deliver a seamless customer experience from onboarding and adoption through to renewal and retention. Success in this role means happy clients, low churn, and strong long-term account value.What we’re looking for• 3–5+ years’ experience in account management, customer success, or client service • Strong communicator and relationship-builder • Organised, proactive, and customer-focused with a problem-solving mindset • Comfortable using CRM tools and working with customer data • Experience in B2B, SaaS, or tech environments is an advantage (not essential)Salary, Benefits & Working Model• Base Salary: €35,000–€42,000 DOE • Hybrid: Tue–Thu on-site in Dublin 4, Mon/Fri WFH • Hours: 09:00–17:30 • Annual Leave: 23 days • Day 1: Laptop, phone, EAP, and 4x life cover • Post-probation benefits: – Pension (4% employer / 4% employee) – Laya Signify Plus health insurance – Income protection – €40/month gym contribution – Professional subs & study supportIf you’re passionate about building positive customer relationships and want to grow your career in a forward-thinking sector, we’d love to hear from you.Apply directly on LinkedIn to be considered