Account Project Manager

About Crome CommunicationSince 2010, we have been a leading Customer Engagement agency in the Hungarian and regional markets.Our core services includeMarketing Automation Platform Setup & ManagementCall Center OperationsDatabase HandlingLead QualificationEmail MarketingWe are proud to support a leading German premium car manufacturer as their CRM and direct marketing partner across Hungary, Austria, Romania, and Slovenia.Our team currently consists of 40 dedicated professionals, committed to delivering measurable results and seamless customer experiences.Account Project ManagerWe are seeking an Account Project Manager to join our team, supporting CRM-based direct and digital marketing services and coordinating customer relationship projects across our client’s local subsidiaries in the Central Eastern European region.ResponsibilitiesMaintaining contact with the our client's local and regional CRM and Marketing departmentsCoordinate end-to-end campaign management, from planning to rollout.Planning campaigns and solutions to achieve the client’s business and communication objectivesBrief and coordinate cross-functional teams (data management and contact center), ensuring resources are allocated effectively in line with sprint planning.Support the development and implementation of CRM strategies tailored to local needs.Monitor campaign performance and contribute to data-driven optimizations.Preparing reports for the client and management.Develop a strong understanding of market specifics.Build working knowledge of technical and data architecture.Ensure accurate financial tracking and handle administrative responsibilities, including the issuance of purchase validations (PVs) and maintaining well-organized, up-to-date campaign documentation.Qualifications & SkillsMinimum 2 years of experience as a Project Manager, Account Manager or CRM Project ManagerStrong analytical mindset, with the ability to interpret and apply insights from data dashboards and reportsExperience with CRM platforms such as Salesforce, HubSpot, or ActiveCampaignExperience in automotive marketing or CRM project management is a strong advantageFamiliarity with project management tools, including Jira, Atlassian, Smartsheet, or Monday.comExcellent written and verbal communication skills in English (C1 level preferred) and HungarianCollaborative and empathetic team player, comfortable working with multinational colleagues, clients, and stakeholdersHands-on experience in executing and optimizing email marketing campaignsStrong organizational skills, with the ability to manage multiple projects simultaneouslyWhy Should You Join Crome CommunicationComprehensive onboarding and continuous support to help you succeed in your roleHybrid work model – after the probation period, you’ll only be required to work from the office on Mondays and TuesdaysKey role in shaping customer communications for a premium automotive brandCompetitive salary packageAdditional employee benefits (Cafeteria system)A close-knit team of 40 professionals, ensuring personal attention and a collaborative atmosphere