Account Supervisor

Job SummaryThe Account Supervisor is responsible for the ownership of overseeing the client’s projects by leading and monitoring our IMC Campaigns. He/ She has to connect both client & internal teams effectively to ensure the high quality of each project.The role of this position also includes coaching the junior team members.Supervisory ResponsibilityProvide day-to-day direction, feedback, and support to team members.Oversee workload distribution to ensure timely, high-quality project delivery.Act as the initial escalation point for resolving internal team issues.Mentor and coach junior staff to foster a collaborative and growth-oriented team environment.Job ResponsibilityIndependently lead medium or large projects under the direct supervision of the Line Manager.Develop and oversee project proposals, implement plans, budgets, and timelines.Serve as the primary day-to-day client contact, nurturing relationships and managing expectations.Report project/program statuses to clients.Competitor review, weekly and monthly report (Advertising, Digital, PR, ATL & BTL activities).Manage suppliers and subcontractors as required.Undertake other tasks assigned.Required Skills/ AbilitiesLogical, critical, and creative thinking.Interpersonal, analytical, and problem-solving.Be able to work independently and with a team.Strong in making proposals and presentation skills.Client Service mindset: kind, calm, mature, good listener, open-minded.Proactive, ownership, manner, honest, supportive.Persistent and patient.Result-oriented or can-do and do-better-than-expected attitude.Experience and EducationStrong experience in the FMCG industry.At least 3-4 years of working experience in all areas of IMC.Experienced in managing full-cycle client projects - from brief to execution.Successfully handled at least 1-2 campaigns end-to-end as the key person-in-charge (not just in a supporting role).Hands-on experience in executing IMC or digital campaigns, including video production and on-ground activations/events.Have knowledge in Marketing, Digital, Communication, and Research.Bachelor’s Degree in Marketing/ Digital Marketing/ Communications or related fields.Benefitso Working in a dynamic, friendly, and supportive environment.o Growing business.o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:16 annual leave per year;13th-month salary;Year-end bonus based on performance and business result;Salary review annually;Annual health check;Social insurance, health insurance, unemployment insurance (Vietnamese Law);Insurance benefits package (PTI Care);Mobile phone fee allowance based on the company’s policy;Participate in company events, company trip;Participate in the company’s training programs, self-studying program (supported by the company).By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.