Accounting Support Specialist – Receivables

Job Title: Accounts ReceivableDepartment: Finance/AccountingReports To: Accounting Manager Position Summary:The Accounts Receivable Accounting Clerk is responsible for the accurate and timely processing of customer payments and maintenance of accounts receivable records. This role ensures the integrity of financial data, supports month-end closing activities, and provides excellent customer service in resolving billing inquiries and discrepancies.Responsibilities:Process and apply customer payments promptly and accurately, including checks, electronic transfers, and credit card transactions.Prepare and distribute customer invoices and monthly account statements.Monitor accounts for past-due balances and follow up with customers regarding outstanding payments via phone, email, and written correspondence.Investigate and resolve payment discrepancies and billing inquiries in a professional and timely manner.Maintain accurate and up-to-date accounts receivable records, including customer contact information and payment history.Prepare and post journal entries related to accounts receivable.Assist with month-end closing procedures, including reconciling accounts receivable balances.Generate and analyze accounts receivable aging reports.Collaborate with sales and customer service teams to resolve customer billing issues.Assist with internal and external audits as needed.Perform other related duties as assigned. Qualifications:High school diploma or equivalent required; associate's degree in accounting or a related field preferred.Two to three years of experience in accounts receivable or a related accounting role.Proficiency in Microsoft 365 (formerly Microsoft Office), particularly Excel (spreadsheets, formulas, and data analysis).Experience using QuickBooks or similar accounting software.Strong understanding of accounting principles and accounts receivable processes.Excellent data entry accuracy and attention to detail.Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines.Excellent written and verbal communication skills, including communicating effectively with customers and internal stakeholders.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Attention to detail and a commitment to accuracy. Preferred Qualifications:Experience with hospitality/real estate development industry.Bilingual proficiency in Spanish and English.