Acquiring Key Account Manager

Job SummaryResponsible for assessing, supporting & following up on the development of business acquiring activities for the Key Account merchants (class A) within the assigned region. Working to achieve portfolio targets through acquiring new clients, identifying specific client needs and cross selling all appropriate products and services.Job ResponsibilitiesManage & grow relationships with key merchants and strategic partnersDevelop & execute account plans to achieve volume and revenue targets.Negotiate commercial terms, pricing and partnership agreements.Monitor merchants’ performance and ensure top-level service delivery.Coordinate with internal teams (operations, risk & marketing, etc.) to ensure smooth onboarding and transactions flow.Identify new business opportunities within the acquiring ecosystem (POS, E-commerce, Soft POS, etc.)Handle escalations and ensure customer satisfaction through proactive engagement.Build relationships to create new opportunities through referrals and connections.Ensure that new markets & customers are approached to exploit market opportunities and enhance market.Share, improve and innovate new ways of acquisition to improve profitability.Job QualificationsBachelor’s degree in business, finance or a related field.7-11 years of experience in merchant acquiring, cards business, or payment industry.Strong negotiation, communication and relationship management skills.Analytical thinking and able to interpret data and market trends.Proven track record of achieving targets and managing high-value clients.