Ad Operations Director - Toronto, Canada (Hybrid)

Job Title: Ad Operations DirectorLocation: Hybrid – TorontoAbout SilverpushSilverpush is an AI-powered contextual intelligence video advertising company that uses moment targeting to deliver engaging ads in a brand safe & suitable environment without the use of personal data. Innovation is at the core of how we are re-engineering the future here at Silverpush. We are continually developing solutions using AI-powered technologies to help our customers discover their most relevant audience, at the moment it matters the most. Since 2012, we have been leading the industry in bridging the customer journey from TV-Search-Social-Mobile. Our mission is to offer data driven solutions to complex client problems, using cutting edge technology.With a presence in 25+ countries, we are dedicated to delivering contextually relevant advertising experiences that drive engagement and conversion for brands worldwide.https://www.silverpush.co/Job SummaryThe Ad Operations Director will lead Silverpush’s campaign delivery and ad operations function across North America and Europe. This role requires a strong combination of leadership, technical depth, and cross-functional partnership. You will oversee a team responsible for flawless campaign set up, execution and optimization, ensuring Silverpush delivers best-in-class performance and service to clients and agencies.You’ll be the organization’s go-to expert on campaign delivery (specifically on DV360) and programmatic execution, while setting the strategic direction for operational excellence and upskilling a growing team.Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and upskill a remote team of ad operations specialists Foster a high-performance, solution-oriented culture focused on quality, efficiency, and innovation.Establish clear processes, documentation, and best practices to scale campaign delivery across markets.Campaign ExcellenceOwn end-to-end delivery for all digital campaigns, ensuring accuracy in trafficking, pacing, optimization, and reporting.Oversee QA of all campaigns across YouTube, CTV, and display/video programmatic platforms.Ensure campaign setup and measurement align with client KPIs and Silverpush’s contextual targeting strategy.Operational Strategy & DirectionSet the vision and operational roadmap for campaign delivery, workflow automation, and scalability.Identify and implement tools, templates, and frameworks that improve efficiency and visibility into campaign health.Partner with global teams to align regional delivery processes with companywide standards.Cross-Functional CollaborationServe as the key operational partner toCustomer Success and Sales Work closely with Product to refine targeting strategies, troubleshoot technical issues, and support innovation.Represent Operations in client-facing discussions as the expert on technical issues and best practices.Qualifications7+ years in digital media operations or programmatic campaign management, including 3+ years in a leadership role.Deep expertise in DV360, GAM, YouTube, and the broader programmatic ecosystem (TTD, Xandr, etc) and buying models (PMP, PG, etc) including measurement opportunities (brand lift, attention studies, etc)Strong understanding of trafficking, ad-serving, measurement, and verification tools (CM360, IAS, DoubleVerify, etc).Proven ability to lead and develop teams, streamline workflows, and manage multiple campaigns and priorities simultaneously.Excellent communication, analytical, and problem-solving skills.Passion for innovation and continuous improvement in campaign execution.Why join Silverpush ?At Silverpush, we’re redefining the future of digital advertising with cutting-edge, AI-powered contextual solutions in a privacy-first world. As a fast-growing global company, we offer more than just a job — we offer a career with purpose, impact, and growth. Here’s what you can expect as part of our team: A competitive base salary with a performance-driven commission structure that rewards your success.Embrace hybrid or remote working options that support work-life balance and personal well-being.Join a collaborative, transparent, and high-growth environment where your ideas are heard and your career is actively supported.Get hands-on with cutting-edge AI technology driving the transformation of digital advertising in a cookieless world.Work with leading global brands across 25+ markets and contribute to high-impact campaigns on a worldwide scale.Access comprehensive health coverage and wellness programs that help you stay at your best — physically and mentally.Be part of a workplace that celebrates diversity, equity, and inclusion. We value different perspectives and believe our strength lies in our people. At Silverpush, we are proud to foster a workplace that values and promotes diversity, equity, and inclusion. We are committed to providing equal employment opportunities to all individuals — regardless of race, ethnicity, gender, sexual orientation, gender identity, disability, religion, or veteran status.