Administration Clerk (Facilities Assistant) (Retainer)

Application period 30-Oct-2025 to 12-Nov-2025Functional Responsibilities:Under the overall supervision of UNOPS Programme Manager, with the guidance and under the supervision of the Project Management Support - Specialist, the Facilities Assistant will work under the admin supervision of ICT Senior Assistant – Logistics will be performing the following duties: Food and Beverage PreparationPrepare and serve coffee, tea, and other beverages to high-quality standards. Handle simple food items, including pastries, sandwiches, and snacks, adhering to cafeteria guidelines and health standards. Monitor and maintain the quality of food and beverages served. Inventory and RestockingRestock food, beverages, and supplies as needed throughout the day. Monitor inventory levels and notify the supervisor of any shortages or needs for replenishment. Cleaning and SanitizingClean and sanitize work areas, food handling areas, and serving stations. Ensure tables, utensils, dishes, and equipment are clean and ready for use. Clear tables promptly after use and ensure dining areas are clean and inviting. Adhere to all health and safety regulations, maintaining a clean and hygienic environment. Customer ServiceGreeting customers warmly and assist with placing orders. Provide excellent customer service, ensuring all diners have what they need for a pleasant experience. Resolve customer complaints promptly or escalate them to the designated supervisor. Operational SupportOperate automatic cash machine for efficient and hygienic transactions. Set up seating arrangements and ensure the dining area is organized. Assist in coordinating food distribution from external vendors to staff. Facilitate an efficient dining environment, ensuring smooth operations during peak and quiet hours. Participate in feedback sessions to improve offerings and services. Provide support when catering services are contracted for specific events. Ensure consistency in service delivery and address any deficiencies promptly. Perform additional tasks as may be required and in line with the scope of services above. Monitoring and Progress ControlsThe Facilities Assistant will ensure a high-quality and efficient cafeteria service. The work of the Facilities Assistant will result in increased customer satisfaction and an increase on the usage of the cafeteria service by the UNGSC, Valencia staff, through consistent preparation and delivery of quality coffee, beverages, and food items. The Facilities Assistant will maintain a clean, welcoming, and organized dining environment, improving overall staff engagement and use of the cafeteria. Ultimately, the Facilities Assistant will support the establishment of a reliable, efficient, and customer-focused cafeteria.Education/Experience/Language requirements:*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*Education:High school diploma or equivalent is required Work Experience / Language:Required:A minimum of three years in the field of catering or related area. Food Handler's Certificate. Desirable:Technician in Catering Services Management degree Language Requirements: Fluency in English (write, read, speak) is required; Fluency in Spanish (write, read, speak) is required; Knowledge of another UN official language is desirable. Think big. Meet challenges head-on. Help people build better lives. UNOPS embraces diversity and is committed to equal employment opportunities. Our workforce is made up of people from varied nationalities, cultures and races. They speak a range of languages and have different gender identities, sexual orientations, and abilities. We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. Click apply and join us!Remarks: Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process.