Administration Support Officer

About The RoleThe role of Outpatients Administration Support Officer is to provide effective service delivery and patient focused support in accordance with West Moreton Hospital Health purposes and objectives, responding to general customer inquiries and providing timely and accurate information and assistance to clients and staff as outlined below.About YouOur ideal candidate will be someone who can demonstrate the following:Have strong communication skills and ability to work in a team environment and autonomously when required.Ability to prioritise and meet deadlines.Positive and effective customer service.Proficiency in the application of internal hospital information systems in addition to Microsoft Word and Excel.Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.Mandatory RequirementsVaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16About West Moreton HealthWest Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this link As a Child Safe Organisation, At West Moreton HealthWe prioritise children and young people being seen, heard, and safe in every interaction.We create inclusive environments where the voices and needs of children and young people are valued and respected.We believe safeguarding is shared responsibility, upheld by every member of our organisation.Benefits17.5% annual leave loading (Additional allowances/entitlements may apply)12.75% employer contribution to superannuationProfessional developmentSalary sacrificing options Wellness programsEmployee Assistance Service (EAS).To apply Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies. Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.