Administration Trainee

The RoleWe’re looking for a vibrant and motivated team member to join our office and begin their career in business administration. As an Administration Trainee, you’ll support our friendly team across Reception, Administration, and Finance while completing a Certificate III in Business through a registered training provider.This full-time role is ideal for someone who’s eager to learn, enjoys variety, and thrives in a fast-paced and energetic environment. You’ll gain hands-on experience in how a leading trade business operates — from customer service to finance and job management systems — all while being mentored by experienced professionals.Duties IncludeAnswering phones and greeting customers with a friendly, professional mannerData entry and maintaining accurate recordsAssisting with finance tasks including invoicing and supplier processingMail, banking and office supply managementProviding administrative support to our Operations Manager and field teamLearning to use job management software (Simpro, Flat Rate Now, Xero)Ad-hoc administrative duties as directedWhat You’ll Learn:SkillsThroughout your traineeship, you’ll develop a wide range of skills and knowledge that form the foundation for a successful administrative career, including:Customer service and communication in a professional settingTime management, prioritisation, and attention to detailDigital systems used in real business operationsFinancial and job tracking processesCoordination of technicians and workflow managementProblem-solving in a dynamic team environmentThe Ideal CandidateWe’re looking for someone who is:Enthusiastic, positive and eager to learnOrganised with strong attention to detailConfident with computers and new technologyFriendly and professional when communicating with customers and team membersAble to work both independently and as part of a supportive teamReady to start a long-term career in business administrationNo prior experience is necessary — we provide all on-the-job training and support through your traineeship.Why Join O’Brien Plumbing North Wollongong?Supportive and friendly team environmentLearn from industry leaders in a nationally recognised businessGain a nationally accredited qualification while you workOpportunities for long-term career growth after your traineeshipVariety in your day — no two days are the same!