Administrative Assistant

We have a fantastic opportunity at Malton Hospital Outpatients/Medical Records Department for a Band 3 Administrative Assistant.This post is centered on the Outpatients activity within the department, managing room bookings, uploading referrals, booking appointments, dealing with clinic cancellations and preparing Medical Records for clinics.This post is essential to the effective running of the department.You will need excellent communication and organisational skills, and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently, and be willing to be adaptable and flexible to meet the needs of this very busy department.We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.Knowledge/awareness of confidential information and record keeping.Providing administrative support for the team.Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.General administration to support the smooth running of the service.To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided.Our BenefitsWe offer a range of benefits to support our staff including:Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants27 days holiday rising to 33 days (depending on NHS Trust service)A variety of different types of paid and unpaid leave covering emergency and planned leaveConfidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance ProgrammeNHS Car Lease scheme and Cycle to Work schemeAn extensive range of learning and development opportunitiesDiscounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of providerFor further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.Trust Information Pack: https://yorkhospitals.pagetiger.com/hdjgxdFor further details / informal visits contact: Name: Gemma Carrott Job title: Outpatients Services Manager Email address: g.carrott@nhs.net Telephone number: 01723 236187Michaela Quinn, Deputy Outpatients Services Manager, 01262 423250