Job Title: Medical Secretary AdministratorLocation: Leaders in Oncology Care (LOC), Harley Street W1G 8PP Full time 37. 5 hours per weekShift times: Monday – Friday, 0900-1700 Hybrid working available post probation (3 days on site / 2 from home) PermanentAbout The RoleUnder the direction of the Supervisor, this role supports the Medical Secretary team with the day to day business operations of the individual Consultants Practice/Medical Practice, and ensures that all patients under the care of the practice are supported throughout their end to end patient journey.
Medical Secretary Administrator will actively establish, maintain and strengthen relationships for the practice and its customers (patients, consultants and clients) championing best practice at all times.
What You'll DoRecording of accurate patient informationSupport preparation of records for clinics Coordination of patient appointments and activity related to patient testsUploading documentation to patient recordsReminding patients of appointments Telephone message taking Provide clear and concise communication to all relevant parties involved in the patient’s pathway including consultant and patientUndertake any other duties as requested by the Supervisor What You'll BringPrevious Administrative experience is essential, ideally privateTeam player and ability to build effective working relationshipsAbility to gain a detailed knowledge of diary management systems or affiliated systemsComputer literacyGood general level of educationExcellent spoken and written EnglishKnowledge of relevant hospital policies and proceduresExcellent communication skillsWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers.
In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. BenefitsBy caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
As a Medical Secretary Administrator, you’ll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and values At HCA UK we believe exceptional care starts with our people.
We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core ValuesUnique and Individual: We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness:
- We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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