Admission Counsellor

Admissions CounsellorBusiness Unit: upGrad Study AbroadLocation: Sri Lanka (On-site)Work Type: Full-time (6-day work week)Experience Required: Minimum 2 years in EdTech Sales (Study Abroad experience preferred in B2C)Job ScopeAs an Admissions Counsellor at upGrad Study Abroad, you will play a pivotal role in guiding prospective students through their journey toward studying overseas. This role demands strong consultative sales skills, a deep understanding of the higher education landscape, and the ability to build long-term trust with learners. You will work closely with leads to understand their goals, provide expert guidance, and convert interest into successful enrolments.Key ResponsibilitiesAct as a trusted mentor and advisor to prospective learners exploring study abroad opportunities.Counsel students on career paths and how upGrad’s global education programs can accelerate their aspirations.Manage and achieve weekly enrolment, revenue, and collection targets.Effectively communicate the value proposition and learning outcomes of upGrad’s programs.Own the complete sales lifecycle: outreach, counselling, closing, and post-sales engagement.Maintain detailed records of all interactions within the CRM system.Basic Eligibility CriteriaMinimum 2 years of EdTech sales experience; prior study abroad experience is a strong plus.At least 1 year of stability in current or previous role.Graduate degree (minimum); higher qualifications are a plus.Proven record of consistently meeting/exceeding sales targets.Strong English communication skills (verbal & written).Patient, empathetic, and solution-oriented counselling style.Key SkillsExcellent communication & interpersonal skillsPersuasive consultative sales abilityRapport-building & motivation skillsWorking knowledge of MS Office & CRM toolsWhy Join upGrad?🌍 Global Reach – Transforming lives of 10M+ learners across 70+ countries, with 25 global offices & 5,100+ team members.🏆 Award-Winning Legacy – Recognized as LinkedIn’s No.1 Startup (2018–2020), featured in ET Best Education Brands & GSV Global EdTech 50.🚀 Career Growth – High-performance, fast-paced environment with unmatched professional development opportunities.