Admissions - Marketing Team Leader

Responsibilities:Develop, manage, and expand customer data sources to support student recruitment.Oversee the admissions and sales process: manage performance targets, assign individual sales goals, monitor team progress, and provide ongoing support.Train and build a strong admissions team to ensure service quality, efficiency, and achievement of business goals set by the Board of Management.Collaborate closely with the Marketing Department to execute promotional campaigns for school programs and branding initiatives; contribute ideas to enhance marketing activities.Manage and maintain the customer database — including storage, updates, and data accuracy.Coordinate with related departments to develop annual recruitment plans, track performance, and drive enrollment during key admission seasons; handle customer inquiries, feedback, and complaints professionally.Supervise customer care activities throughout the academic cycle — monthly engagement, end-of-term, and end-of-year follow-ups.Perform other tasks as assigned by the Operations Department Head.Qualifications:Education: College or University degree.Experience: Minimum 2 years in customer service or sales; experience in the education sector is a strong advantage.Computer skills: Proficient in Microsoft Office.Other requirements:Friendly and approachable appearance.Proven ability to lead a team of 3 or more members.Strong planning and organizational skills.Ability to train and mentor team members.Capable of working under pressure and achieving targets.Benefits:Competitive salary based on qualifications and experience.13th-month salary and annual performance bonus.Daily lunch provided at the school.Full training and guidance on processes, policies, and related skills.Tuition discounts for educational programs at ESVT.Full social insurance in accordance with Vietnamese labor law, 12 annual leave days, and public holidays.A dynamic, healthy, and professional working environment that values teamwork, continuous learning, and personal growth.Work Location Bà Rịa–Vũng Tàu: No. 43, 30/4 Street, Ward 9, Vũng Tàu CityWorking Hours Monday – Friday (from 07:30 to 17:00) Saturday morning (from 08:00 to 12:00)