Admissions Assistant

Safeguarding StatementTaaleem is committed to safeguarding and promoting the welfare of children. We hold ourselves to a high standard of effective practices in relation to child protection and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including various background checks including, receipt of high-quality references, proof of relevant qualifications, identification and police checks, including overseas checks. No member of staff will be able to start until these checks are complete and this process takes, on average, a month.Harrow International School Dubai is seeking a dynamic Admissions Assistant to join our Admissions team! As an Admissions Assistant, you’ll play a key role in supporting prospective families through their admissions journey.Job PurposePost-holder will work closely with the Admissions Manager to provide a professional and high-quality admissions service to all enquirers, applicants and their families, both from the UAE and abroad.The Admissions Assistant works collaboratively to deliver a high-quality standard of support, ensuring that services are efficient and effective. The post-holder will provide administrative support to ensure that procedures are adhered to, and specific projects are effective.This is a busy and varied role involving daily communication with academic staff, pupils and visiting families. The post-holder needs to work well under pressure, to have excellent organisational skills, to demonstrate good use of initiative and to have the ability to multi-task and prioritise. A collaborative and coherent approach is essential to ensure that, regardless of circumstances, the team is fully conversant with processes and procedures and able to contribute effectively to any activity within the team.The post-holder will be dealing with enquiries, making appointments and conducting interviews and testing as appropriate on a daily basis. The post-holder will need to support the team at all times.The Admissions Assistant must understand and practice all aspects on the Admissions Manager role so she can cover this position when the Admissions Manager is not available.What We’re Looking For:Education: Hold a relevant degreeExperience: 2-3 years’ experience in Customer Service Sales ideally in an education or luxury/premium hospitality settingCompetencies: Effective communicator at different levels, both orally and in writingAbility to deliver a high level/premium customer serviceInterpersonal skills, able to operate in a multi-cultural environment.Solid time management skills, the ability to multi-task and cope with peaks of demand.Computer literate, proficient in excel and able to navigate all social media platforms.Attributes:Results driven.TenacityClosing abilityAttentiveness, able to listen effectively and ask questions.Resilient, able to work under pressure.School Values and BehavioursAll staff are expected to conduct themselves in line with the School’s values which are: Courage, Honour, Humility and Fellowship. While the School’s values set out what matters most to us, the behaviours below are intended as a shared set of expectations to refer to, and standards to aspire to, in our dealings with others. They are the practical application of our values.COURAGEWe remain optimistic and purposeful in a disrupted world.We take responsibility for our decisions, even the hard ones.We always challenge poor behaviour in ourselves and others.We are open to new ideas, and seek fresh challenges. HONOURWe keep our promises.We act with integrity – doing the right thing, even when it is difficult or when no one is watching.We respect and value our traditions whilst setting them in the context of today. HUMILITYWe work hard to serve others within the School and across our wider communities where possible putting their interests before our own.We give and seek honest and appropriate feedback, reflect on our failures and learn from them.We support each other through challenges and whatever the outcome, we celebrate those that took part. FELLOWSHIPWe respect each other and value our differences, knowing that we are more effective and more resilient working together.We are kind and inclusive; we value the contribution that each of us makes.We role model the behaviours that we would like to see in others; we ask only of others what we would be prepared to do ourselves.Equality, diversity and inclusion are values that are important to us at Taaleem. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.Note: It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.