Admissions Assistant

The Faculty of Humanities is one of three faculties in the University of Manchester and consists of four Schools that offer an unprecedented range of innovative programmes at undergraduate and postgraduate level.The Faculty is looking to appoint a full-time Admissions Assistant on a permanent basis. The overall purpose of the job is:To provide clerical and administrative support for key activities of admissions across the University including making standard decisions, updating applicant records and resolving errors on records as well as providing support on open days, visit days, interviews and confirmation and clearing activities.To deliver excellent service provision and support colleagues with continuous improvement, placing the student experience at the heart of what we do with support for a single PS team working flexibly across organisational boundaries.The successful candidate should have relevant knowledge and experience as set out in the job description. Including administrative activities; experience of working in a team environment within a large organisation, with the ability to act as the first point of contact for admissions enquiries and provide information, advice and guidance on routine matters, knowing when to escalate to others as appropriate.Furthermore, they must be prepared to undertake work outside regular office hours, including weekends on an occasional basis, as necessary. The University operates arrangements to recognise this working pattern and to ensure an appropriate balance between working and non-working time.Working for the University of ManchesterThe University of Manchester strives to make our community a welcoming, caring and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. Our diverse job opportunities include an attractive benefits package with family-friendly policies that provide for flexible working.We care deeply about career and personal development, offering a structured induction programme for new staff, an annual performance and development review, staff training for all career stages and mentoring opportunities to support your career development.The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality.We have a genuine commitment to equality of opportunity for our staff and students and are proud to employ a workforce that reflects the diverse community we serve. As a global institution, situated at the heart of a lively, culturally diverse city, we welcome applicants of all nationalities.For more information on what you could gain by working for the University of Manchester visit https://www.manchester.ac.uk/connect/jobs/What you will get in return:Fantastic market leading Pension schemeExcellent employee health and wellbeing services including an Employee Assistance ProgrammeExceptional starting annual leave entitlement, plus bank holidaysAdditional paid closure over the Christmas periodLocal and national discounts at a range of major retailersAs an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.Our University is positive about flexible working – you can find out more hereHybrid working arrangements may be considered.Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.Any CV’s submitted by a recruitment agency will be considered a gift.Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.Enquiries about the vacancy, shortlisting and interviews:Name: Liz HoldingEmail: liz.holding@manchester.ac.ukGeneral enquiries:Email: People.recruitment@manchester.ac.ukTechnical support:Jobtrain: 0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/homeThis vacancy will close for applications at midnight on the closing date.Please see the link below for the Further Particulars document which contains the person specification criteria.