Aftersales Market Manager

This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.Aftersales Market ManagerAs an Aftersales Market Manager, you will play a key role in ensuring our customers continue to enjoy an exceptional experience long after their purchase. This position focuses on driving business performance across markets by supporting local aftersales teams and market managers—always keeping the customer at the centre.You’ll operate at the intersection of commercial strategy and operational excellence, helping markets grow, optimize processes, and deliver outstanding value at every touchpoint. If you’re driven, detail-oriented, customer-focused, and thrive in a collaborative environment, this is your opportunity to make a real impact.What You'll DoWork closely with aftersales leads and market managers to support and drive business performance across your assigned marketsIdentify opportunities for growth and improvement within aftersales, ensuring a balance between commercial success and customer satisfactionProvide insights, tools, and best practices to strengthen local aftersales strategies and operationsCollaborate cross-functionally with Sales, Marketing, and other central functions to ensure alignment, consistency, and operational efficiencyMonitor performance, share learnings, and establish a strong feedback loop between central and local teamsAct as a trusted partner to the markets, building strong relationships and ensuring local needs are understood and addressedWhat You Should HaveMaster's degree in business, Commerce, or a related fieldStrong commercial and business acumen, with a proven track record in driving performancePrevious experience in the automotive industry is a plusCustomer-centric mindset with the ability to balance commercial goals and service excellenceExcellent collaboration and communication skills, with experience working across multiple markets and functionsProject management skills, with the ability to manage multiple initiatives across marketsWorking for Lynk & CoWant to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com)Our recruitment processWe work with a competence based framework. You apply by submitting your LinkedIn-profile or CV written in English and answering a few questions.Our selection will primarily look at acquired competencies and skills.To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.We look forward to receiving your application as soon as possible, but latest 17th of November. We will do ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested.If you have any questions about the recruitment process, please reach out to bijal.bakhda@lynkco.comTo learn more about us, check out our website and follow us on LinkedIn and Facebook.