AI Outcomes Manager - Japan

About GleanFounded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About The RoleGlean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.You WillEngage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmapDeeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platformConduct use case discovery workshops and turn those use cases into tangible outcomes Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users Proactively identify opportunities to expand Glean’s deployment and enhance customer engagementAbout You3 to 5 years of professional experience Fluency in English Hungry, curious, and consultative mindsetStrong problem-solving skills with the ability to adapt to different users and scenariosProven understanding and ability to write complex prompts Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functionsExcellent communication skills to effectively interact with multiple stakeholder groupsProduct sense and ability to drive a product’s full potential capabilitiesGood To HaveCustomer presence: ability to work with any level from individual contributors to CEOsPrior experience in consultative roles, solutions engineering, support, or product managementLocation:This role is remote