Days Inn & Suites Caldwell - Front Desk Agent

Join Our Team as a Front Desk Agent! About UsThe Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. Key Skills/ResponsibilitiesCustomer Service Excellence:  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication:

 Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving:  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability:  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills:  Work with and understand financial information, performing basic arithmetic functions as needed. Education & ExperienceHigh school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.

BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanProperty InformationWe proudly offer maximum value for a great low rate. Our pet-friendly Days Inn is conveniently located near I-77, within one mile of restaurants and stores.

With 400 square feet of event space, our hotel features one meeting room, which can be arranged to accommodate 20 conference guests or 40 banquet guests. Anyone can plan their next meeting or special event with us. We also arrange great rates for groups — large or small.