Officer - Supply Chain (S&OE)

Manage the order to cash cycle for assigned geography/markets and ensure seamless delivery of the monthly targets while ensuring alignment across stakeholders and highest possible service level to customers. Work closely with sales team and demand planner, production Planning, Manufacturing, and Logistics to manage customers' orders and to create mitigation actions if needed. Process sales orders on ERP system and troubleshoot any potential issue to ensure smooth flow of order approval cycle. Elevate customer experience by striving to provide excellent customer service levelsFoster an agile culture, encouraging innovation and continuous improvement.

Identify and resolve supply chain bottlenecks in coordination with relevant departments. Coordinate with Market to gather and analyze data in order to accurately forecast the future. Assist on achieving customer order fulfillment objectives. Perform a weekly S&OE meeting with Sales/ Market, Operations, Marketing & Finance team to match and ensure the accuracy of the gathered data. Support on doing the analysis raw data gathered from different resources to produce variety of ongoing reports for the Sales & Operation Planning process. Assist in the documentation of assumptions incorporated in the demand and supply plan and validate past assumptions.

Evaluate inventory reports to identify slow moving and obsolete inventories and collaborate with the sales team to develop disposition plans. Track performance metrics and analysis to identify both opportunities and potential risk within S&OP processes and reporting as well as those across departments; provide insights and recommendations to help improve results. Assist to prepare data and material for monthly S&OP meetings that will facilitate decisions around all resources needed to support demand over the S&OP planning scope.

Promote a safe working environment by ensuring full and consistent compliance in the Company’s safety and health policies, procedures, and statutory requirements. Ensure full and consistent compliance in the Company’s Environmental Procedures, local environmental regulations and standards related to waste management. Participate in the disposal of waste activities and its documentation in conformity with the Waste Management Procedure. Report any safety, health and environment concerns observed at work to the Safety, Health and Environment Team. Perform other related duties assigned by the line managers.