Sutherland

Airline Customer Service Agent

Posted: Oct 27, 2025
mid

Job Description

Company DescriptionSutherland is a leader in digital transformation and engineering outcomes at scale. Partnering with global iconic brands, we offer unique value propositions through market-leading technologies and business process excellence. We drive innovation with advanced products and platforms, optimizing critical business operations and pioneering new solutions via our seamless "as-a-service" model. With proven strategies and agile execution, we engineer digital outcomes that deliver significant value to businesses, their employees, and their customers. Learn more at www.sutherlandglobal.com.Role DescriptionThis is a full-time, on-site role located in Cairo for an English Customer Care representative. The role involves day-to-day tasks such as addressing customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and maintaining high-quality service standards. The representative will handle customer interactions, resolve issues, and deliver a superior customer experience.QualificationsFluent English speakersGraduates or dropoutsGood communication skillsNo experience needed

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