Airline Customer Service Associate

Company DescriptionSutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at www.sutherlandglobal.com.Role DescriptionWe are seeking Customer Support Associates to join our team in Cairo. This is a full-time, on-site role where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland’s high standards of service delivery.QualificationsStrong customer support and customer service skillsExcellent communication and interpersonal abilitiesProblem-solving mindset with attention to detailAbility to work on-site in CairoPrevious experience in a customer service or support role is an advantageA bachelor’s degree in any field is preferred but not required