Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California's D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health.
Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. The OpportunityJoin our team and help us launch our Pomona Valley market into full risk arrangements by 2026. As the Regional Manager, you'll play a key role in shaping how we grow, while managing a mature, high-potential market poised for transformation. You'll partner in a dyad with a Regional Clinical Lead to drive physician alignment, technology adoption—including a paradigm-shifting AI-powered care delivery experience—and operational readiness across managed care functions.
What You'll DoServe as the operational lead for the Pomona Valley region, working alongside a Regional Clinical Lead to deliver integrated clinical and administrative performanceLead adoption of our the Akido Chart EMR and Scope AI feature set, ensuring physicians and staff can realize its benefits in everyday workflowsDrive regional financial reporting and performance accountability, owning KPIs and monthly scorecardsOwn relationships with contracted health plans and delegated entities, acting as the primary point of contact for day-to-day operations and escalationsEnsure provider operations meet health plan specifications and standards, especially as we prepare for risk-based contractingDevelop and continuously improve policies, SOPs, and workflows across managed care functions—including UM, QM, claims, and eligibilityManage vendor relationships supporting managed care, holding partners accountable for performance and resultsDevelop a team culture that fosters passion for making a difference in the communities we serve, promotes innovation and teamwork, and builds high performance and accountability.
Collaborate with operations architects to redesign workflows for efficiency, automation, and scaleHelp shape and refine the regional manager playbook as the pilot leader of this new organizational modelWhat You Have10+ years of experience in medical group operations, ideally in Southern CaliforniaProven success in managed care environments, including P&L ownership or deep familiarity with risk-based contractingStrong understanding of delegated operations across UM, QM, claims, and eligibilityExperience working with or leading global operations teams supporting care delivery and administrative functionsFamiliarity with EMR transitions and digital adoption, especially in outpatient or value-based care contextsStrong relationship management skills and the ability to navigate complex payer/provider ecosystemsPreferred:
experience using or managing operations in EZCAP
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