?Akkodis is seeking a Tech Support for a contract position with a client in Ottawa, ON and is ideally looking for experience with Imaging laptops and configuration, installing desktops/docking stations and hardware asset management. Position: Tech SupportLocation: Ottawa, ONLong-Term ContractJob DescriptionSolve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systemsBe helpful and understanding - provide the support you would want!? Customize the customer experience for every individualall communication, instructions, and product knowledge to the level of the individual. Determine the most cost-effective repair to minimize customer downtime.
Be proactive! Prepare reports for analysis of product failure trends and service issues. In short, you service our customers with whatever technical issues they may have in the mostSolid experience and understanding of IT services and products Enthusiastic about technology and willing to learn and stay on the cutting edge. Job Outline: Imaging laptops and configuration, installing desktops/docking stations, hardware asset management. Security Clearance Required: Top Secret
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