Deputy Manager Aftersales & Spare Parts

About us: Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayAbout the Division: Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and “Best Corporate Performance”.

With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: “Our most enduring competitive edge is the quality of tractors”. What you will do?PurposeThis role assists the Sr.

Manager – Parts in expanding the spare parts business at the Multan office through effective procurement, inventory, and warehouse management, ensuring compliance with policies, budgets, DOA, and HSE standards while applying best practices in automotive service operations. Key ResponsibilitiesOversee procurement and inventory operations by sourcing quality suppliers, maintaining optimal stock levels, setting re-order points, and ensuring timely parts availability to improve sales and customer satisfaction. Coordinate with Supply Chain, Finance, and Plant Warehouse teams to implement effective inventory control processes, reduce variances, and ensure compliance with company policies and procedures.

Manage warehouse operations strategically, ensuring safety, quality, cost-efficiency, and compliance while organizing storage, maintaining accurate stock records, and minimizing discrepancies. Lead, guide, and train warehouse staff in receiving, shipping, quality control, cycle counting, and inventory management to achieve operational excellence. Foster a strong quality culture in warehouse operations through continuous improvement, waste reduction, and adherence to health, safety, and security standards. Track and report key performance indicators for procurement, inventory, warehouse efficiency, and quality management to drive performance against business objectives. Education: BSc. / Masters in Agricultural EngineeringMinimum Experience:

Must have minimum 3-5 years relevant work experience preferably in the automotive industry. Thorough knowledge of the technical processes involved and knowledge of automotive industry. Job-Specific/Technical Skills required to complete the tasks: Understanding of service business, aftersales operations and spare parts business in Pakistan. Ability to work both independently and collaboratively. Behavioural Competencies: High levels of personal integrity and accountability. Ability to work within an international, diverse cultural environment and able to form excellent relationships with internal and external contacts.

Able to work in dynamic, fast paced, pressurized environments, adapting to rapid change in an agile and positive manner, whilst continuing to provide economical and time focused solutions to critical business needsAble to work to tight deadlines, providing AGILE, economical and focused solutions. Team player in multi-disciplinary teams, and collaborative in approach and style.