Assist, plan and ensure in implementation of ICT projects within the organization with cross-functional teams. Communication and ReportingIdentifies upcoming IT changes and prepares communication in alignment with Communication team and IT Service Provider (Product owner)Communicates the vision and content of the changeStay engaged in the organization during disruptive changeInfluences employees to embrace and adopt the changeSupports employees through their transitions from the current state to the future stateAdopts Employee IT Adoption Management material for local needs.
Converts technical change notifications to end user language, explains the changes in the IT landscape, according to specifications via email, Allianz (New) Connect, and/or Microsoft Teams. IT Incident communication and Incident ticketing management supportQualificationsDiploma in IT or equivalent tertiary/professional qualification(s)Knowledge/ExperienceGood communication and interpersonal skillsGood organizational skillsRelevant Work Experience of 1-3 yearsStrong understanding of project management Methodologies, tools, and techniques. Demonstrated oral and written communication (English and French)Team player
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