Operations Associate - 더 현대 서울

WHY JOIN ALO?Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. ObjectiveThe Operations Associate is critical in the store team and is responsible for driving profitability and efficiency.

The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job ResponsibilitiesExecute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrinkInvestigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsSupport execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply managementMaintain and champion strong visual standards for the sales floorWork closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximizedSupport a safe work environment and efficient operation through strong stockroom standards and processesMove dynamically on the retail floor to assess and fulfill the needs of the business, team and guestsExecute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.

Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellenceDemonstrate strong business acumen by leveraging metrics to support business-driving strategiesResolve client needs quickly & effectively ensuring customer satisfactionIdentify product concerns and communicate inventory needs to support the business goalsSupport other areas of the business, including Sales & Service and Cashier, as needed Operations Associate Qualifications1+ years prior work experience in a client-centric, sales & operational environmentAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shiftPassion for customer service and delivering exceptional experiencesHigh energy, upbeat and enthusiastic with the ability to integrate fun and workSelf-motivated with a desire to achieve results and excel individually, and as a teamFosters genuine connection through empathy, compassion, integrity and building trusting relationships Document Retention and Return PolicyWe will retain all application materials until the hiring process is complete.

Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. Notification of ResultsWe will notify all applicants of the hiring decision via email or text message.

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