Operations Lead - 한남

WHY JOIN ALO?Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role ObjectiveThe Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency.

The Operations Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. This is an on-site store based position.

Operations LeaderLead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrinkInvestigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsManage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply managementChampion strong visual standards for the sales floorSupport a safe work environment and efficient operation through strong stockroom standards and processes Business LeaderPartner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximizedDemonstrate strong business acumen by leveraging metrics to support business-driving strategiesMove dynamically on the retail floor to assess and fulfill the needs of the business, team and guests People LeaderLeads by example and inspires staff in daily operations and guest experience.

Directly oversee the Operations Associates; responsible for recruitment and development of talentUse company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Flow Experience LeaderCollaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executedExecute company-level operation-focused directives, projects and initiatives, in partnership with management team, to achieve goals & KPI’sOpens and closes the store in accordance with back of house (BOH) standards Operations Lead Qualifications2+ Years prior work experience in a client-centric, sales environmentProven leadership capabilities demonstrating excellent decision makingValues feedback, receptive to receiving feedback and eager to provideSelf-motivated with a desire to achieve results and excel individually, and as a teamExcellent interpersonal and written communication skillsAligns with and embodies Alo’s Guiding PrinciplesRequires constant movement in and around all areas of storeAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shift Document Retention and Return PolicyWe will retain all application materials until the hiring process is complete.

Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. Notification of ResultsWe will notify all applicants of the hiring decision via email or text message.

We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. Please review our company California Job Applicant Privacy Policy HERE.