Amazon Catalogue Manager

Amazon Catalogue Manager At Trivium, we help brands scale and grow on Amazon through data-driven strategies, expert PPC management, and cutting-edge digital software solutions. Built by a team of industry experts, we are dedicated to delivering real, measurable results for our clients.Join our award-winning team! Ranked #170 on the Inc. 5000 list and a Clutch Award-winning agencyNow, we’re looking for an Amazon Catalogue Manager to be the go-to person for client relationships, support and growth. You’ll play a critical role in ensuring client satisfaction, problem-solving, and identifying growth opportunities to help brands succeed.TO APPLY FOR THIS ROLE, COMPLETE THE FORM USING THIS LINKhttps://forms.clickup.com/9014250980/f/8cmn3f4-63614/KQJ1FXHGUPFNPLLV5R🎯 What You’ll Do🤝Managing a portfolio of customers (30-40)✅ Be the primary point of contact for new clients, leading on-boarding and expectation-setting calls.✅ Provide technical first line support (full training provided) ✅ Escalate and manage any second line technical support to technical team.✅ Maintain quick, clear, and proactive communication across Slack and email.✅ Serve as a trusted advisor—clients should see you as a partner in their success.🔍 What We’re Looking For✔️ English Fluency – Strong written and verbal communication skills.✔️Strong knowledge of Amazon listing optimization (everything), product launching, and listing creation✔️Thorough experience in troubleshooting issues with Amazon accounts, Amazon account health support✔️Proficiency in creating deals on Amazon and variations for Amazon products✔️ Proven Client-Facing Experience – Background as a Client Success Manager, Technical Account Manager, or similar.✔️Comfortable doing both strategic and operational tasks (from account analysis to uploading content)✨ Why You’ll Love Working with Us💵 Monthly Salary: $1500–$2,500 USD🌍 100% Remote – Core Working Hours 9am - 2pm EST (+3hours per day flexi)🎉 36 Paid Time Off Days – More time for life outside of work🚀 Career Growth Opportunities – Be part of an innovative and scaling company🔑 Autonomy & Ownership – You’ll have real impact on projects and strategiesTO APPLY FOR THIS ROLE, COMPLETE THE FORM USING THIS LINKhttps://forms.clickup.com/9014250980/f/8cmn3f4-63614/KQJ1FXHGUPFNPLLV5RThis is a full-time, remote position (40 hours per week) with an immediate start date. We work with clients worldwide, so flexibility in scheduling is a plus. You’ll need a quiet workspace, strong internet, and a webcam for client calls.