Role OverviewThis role oversees technical service operations, dealer support, and quality improvement initiatives. It ensures effective troubleshooting, training, and customer satisfaction through strong communication and problem-solving skills.
Key ResponsibilitiesManage DMS operations and audit claimsProvide technical support and troubleshoot failuresRecommend and verify spare partsDeliver service system and technical training to dealersMonitor and analyze service dataImprove dealer aftersales capabilitiesVisit key customers and collect feedbackSupport dealer communication and issue resolutionIdeal RequirementsQualified degree in Mechanical engineering or related fieldsProficient in MS Office and data analysisStrong communication and presentation skills in English or KoreanExperience with electric loader troubleshootingMinimum 5 years in relevant industryIndependent, flexible problem-solver with strong technical backgroundIf you would like to be considered for this opportunity, please forward a copy of your full CV to melissa. lin@ambition. com.
sgData provided is for recruitment purposes only. Only shortlisted candidates will be notified. Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number: R25127614
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