JNcQUOI House is more than a hotel — it's an experience. Located on Lisbon's prestigious Avenida da Liberdade, we're looking for Guest Relations who knows how to deliver excellence with warmth, personalized care, and an intuitive understanding of luxury hospitality. Your RoleBe the welcoming face and primary point of contact for our discerning guests, ensuring an exceptional stay from arrival to departure. Anticipate and fulfill guest needs with proactive solutions and genuine discretion. Curate personalized experiences, from restaurant reservations to unique city explorations, reflecting Lisbon's charm and the hotel's exclusive offerings.
Ensure flawless communication and coordination across all departments to guarantee seamless service. Contribute to an environment that values elegance, comfort, and unforgettable hospitality. You AreExperienced in high-end guest services or front office operations, preferably within luxury boutique hotels. Passionate about delivering impeccable service and creating memorable connections with guests. Empathetic, highly organized, and calm under pressure, with exceptional problem-solving skills. A natural communicator and team player who brings both professionalism and authentic charm. What We OfferA workplace steeped in history, beauty, and exquisite design. The chance to be part of a destination hotel with international acclaim.
Creative freedom to personalize guest experiences and a supportive, professional team dedicated to excellence. Competitive pay, comprehensive benefits, and growth opportunities within the JNcQUOI Group. Join us on Avenida da Liberdade. Connect with purpose. Serve with style.
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