Analyst, CRM Analytics

I’m helping Level60 Consulting find a top candidate to join their team full-time for the role of Analyst, CRM Analytics.You will drive CRM analytics to shape digital experiences across iconic global brands.Compensation:USD 1.8K - 2.5K/month.Location:Calle 22d, Bogotá, Bogota, Colombia.Mission of Level60 Consulting:"Level60 Consulting is on a thrilling quest to revolutionize how businesses embrace technology, making the journey towards efficiency and innovation not just a mission, but an adventure. With our capes of data analytics and swords of digital transformation, we dive deep into the complexities of the business world, transforming daunting challenges into epic quests for success. Our mission is to be the trusted sidekick to businesses, big and small, guiding them through the ever-changing digital landscape with strategy, agility, and a sprinkle of fun. Together, we'll unlock new realms of potential, turning the mundane into the extraordinary and ensuring the journey is as exciting as the destination. Let's make business transformation an adventure worth telling!"What makes you a strong candidate:You have 2+ years of experience in B2C marketing (Business-to-consumer marketing).You are proficient in SQL, relational databases, project management, Microsoft Excel, CRM analytics.You are beginner in Scrum, Kanban, agile methodologies.English - Fully fluent.Spanish - Fully fluent.Responsibilities and more:1.ABOUT INSPIRE BRANDSInspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.2.OVERVIEWAs part of Inspire’s digital transformation and customer engagement strategy, we are expanding our Customer Relationship Management (CRM) analytics capabilities. To achieve this, we require experienced analytics professionals who can integrate with our in-house teams and support ongoing analytical and measurement efforts.Inspire Brands is seeking a contractor to support its analytics initiatives across programs spanning CRM, digital, and customer personalization. The engagement is anticipated to last between 6 to 12 months, with the potential for extension or full-time employment based on performance and business needs.3.RESPONSIBILITIESOngoing CRM data analytics and insights reports.Data pipeline development and maintenance.Collaboration with internal business and technical teams.4.REQUIRED KNOWLEDGE, SKILLS OR ABILITIESProficient in customer segmentation, marketing campaign performance analysis, A/B testing, and reporting.Experience and skills with Excel and SQL is essential .Experience and skills in Snowflake, Azure, Power BI, and Databricks is preferred.Strong analytics project management experience.Familiarity with various team management styles including Scrum, Agile, KanbanDeep working knowledge of relational databases .English proficiency required.5.EDUCATION AND EXPERIENCE QUALIFICATIONSAt least 2 years experience in B2C Customer Marketing.Industry experience supporting Retail and Quick Service Restaurants (QSR) is preferred.Experience with Digital analytics data (ex: Google Analytics 4, BigQuery) is preferred.6.WORK MODELIn-office in Co-working space in Bogotá, Colombia.U.S. Business Hours in Eastern Standard Time.Resources should be available via collaboration tools (e.g., Teams, Slack, Jira).7.TERMS & CONDITIONSConfidentiality agreements may be required before project commencement.Job benefits:Vacation and Flexibility: Benefit from generous vacation days and flexible work arrangements that let you balance your professional quests with personal exploration and rest.Technology Toolkit: Arm yourself with the latest tech tools and gadgets. Whether you're analyzing data or strategizing the next big move, you'll have the cutting-edge technology to support your endeavors.Professional Development: Continuous learning opportunities through courses, workshops, and conferences are yours to seize, allowing you to expand your knowledge and ascend in your careerCollaborative Culture: Thrive in a supportive environment with mentorship programs that ensure guidance and camaraderie are always within reach.Travel Opportunities: For those who seek adventure beyond the office, there are opportunities for travel to client sites, conferences, and team retreats to broaden your experiencesWork Environment: Enjoy working in a space designed for comfort, creativity, and collaYour potential leaders:Ricardo Anders - Data Scientist, CIO, Product Evangelist, Engineer, ConsultantStewart Munoz - VP of Engineering