Technical Business Analyst

Based in VIC or NSW with onsite parking and flexible working optionsJoin a company that supports professional development and encourages long-term career growth in tech and operationsPlay a key role in shaping technical solutions by translating business needs into actionable outcomes across teamsPosition OverviewWe are seeking a highly motivated and detail-oriented Technical Business Analyst (BA) in Melbourne or Sydney to bridge the gap between business needs and technical solutions. You will work closely with stakeholders, product managers, and development teams to translate business requirements into functional specifications and ensure successful delivery of technical solutions.

If you're a proactive problem solver with a passion for driving results, we’d love to hear from you!What you’ll be doingRun collaborative workshops with stakeholders to gather, analyze, and document business and technical requirementsTranslate business needs into detailed functional specifications, user stories, process flows, and data modelsLiaise between business units and technical teams to ensure clear understanding of requirementsParticipate in solution design discussions and provide input on technical feasibilityConduct gap analysis, impact analysis, and root cause analysis for system changes and issuesAssist in the development of test plans, test cases, and perform UAT supportDevelop automated end-to-end and regression test casesSupport Agile/Scrum ceremonies including sprint planning, backlog grooming, and daily stand-upsCoordinate with QA, developers, and product managers to ensure high-quality deliverablesPrepare master, transaction and configuration dataCreate and maintain system documentation and user manualsEngage in practical on-site problem solving.

Present findings and recommendations to working groupsWhat are we looking for?3–5 years of experience as a Business Analyst, preferably in a technical environmentStrong understanding of software development life cycle (SDLC) and Agile methodologiesExperience with tools such as JIRA, Confluence, SQL, and wireframing toolsAbility to read and write basic SQL queries for data analysis and validationStrong communication, problem-solving, and critical thinking skillsAbility to work independently and collaboratively in a fast-paced environmentExperience with microservices, RESTful APIs, system integrations, across master and transaction dataDemonstrated experience with analytical data platforms. Experience in logistics industry is an advantage. Key Attributes:

A problem-solving mindset with strong technical, analytical, and critical thinking skillsHigh attention to detail and strong documentation habitsEffective communicator who connects well with diverse teamsCollaborative, customer-focused, and outcome-drivenOrganised, adaptable, and comfortable navigating ambiguityCurious, proactive, and eager to learn and growProven ability to juggle priorities and deliver high-quality results under pressureWhat you’ll get in returnCareer Growth Opportunities: With ANC’s strong focus on internal growth, there are numerous opportunities for career progression within the company. Learning & Development Opportunities: Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement.

Work with a dedicated and exceptional team that values collaboration, problem-solving, and customer centricity. Hybrid Working: The ability to work both in the office and remotely, ensuring a healthy work-life balance. Paid Parental Leave: Generous paid parental leave to support you during important life moments. Corporate Health Insurance Discount: Access to exclusive corporate discounts on health insurance, helping you take care of your well-being. Employee Assistance Program: Health and wellness support through our EAP. Please note that only candidates with full working rights in Australia will be considered for this role.

About ANCANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services, partnering with some of the largest and emerging retail and e-commerce brands in Australia. We are customer focused and to us that means to seek out new and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us. Ready to join a dynamic, customer-focused team?We’re excited to read your CV and learn more about how you can contribute to each other’s success.

Apply now!Click the ANC at a glance Life Page to learn more about why you should join ANC.