Assistant Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you.

We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for youAssistant Manager – Real Estate As Assistant Manager you will be responsible in supporting the Manager to maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service. Operations:

Client service tasks are planned and executed accurately and on time. Ensure that errors are captured and reviewed for improvement opportunity. Work with other Team Managers and the Senior Team to achieve all service delivery objectives whether internal or externalWork with the Accounting Team to ensure all client accounting requirements are met satisfactorilyAct as an Authorized SignatoryDevelopment of People: To specifically provide the necessary coaching to staff to ensure that team deliveries are at the superlative level. To truly foster the spirit of teamwork and client service excellence across the brief. Client Relationship Management:

Establish and maintain professional day to day relationships with key clientsMaintain fluent revenue recording, invoicing and collection processesMaintenance of individual client revenue forecasting modelsConduct with each client a periodic service review to support the CRM initiative. Seek and secure follow on revenue opportunities in conjunction with the Senior Team. Skills Required: Have at least 3 years working within a financial institution, preferably within Real Estate.

Ability to reflect and review your actions and motivate yourself and your teamThink creatively and deliver pragmatic solutionsA confident manner and the ability to use appropriate styles of communication with your clientsAn ability to work under pressureGeneral knowledge of banking/administration systemsPossess personal qualities of integrity, good communication and discretionDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.